Posted by Kindra K., Marketing Coordinator
August 1, 2019
If you’re looking for employment in the pest control industry or you own a pest control business, knowing which companies are hiring can give you an excellent sense of the industry as a whole. This data can shape your job search, as well as give you a feel for who your biggest competitors might be.
In the third installment of our series on the national pest control job market using data collected from Indeed.com (read about National Salaries), we took a look at the companies that have the most job openings across the country.
But first, a bit of information about the data we collected and how we analyzed it.
When collecting the data, we took into account whether pest control appeared in both the job title and the job description. This means that some jobs could have pest control duties while not being exclusively pest control jobs. Nevertheless, we did not exclude these jobs from the data since they include pest control responsibilities.
Note: We did leave out Nationwide Hotel Management Company from our data since most of their postings were for room attendants who simply inspected for pests. They don’t do any actual pest removal. We also left out Restaurant Depot and SBM Life Science Corp for similar reasons.
With that in mind, let’s take a look at the data.
One initial observation based on this data is that the top five companies hiring pest control technicians are all specifically pest control companies. This is a marked difference from the top five companies hiring electricians or plumbers, which included organizations like hotels and the U.S. Army.
This is good news if you’re hoping to get a job specifically in the pest control industry. There are numerous job openings for you at a number of pest control companies.
Additionally, the two companies with the most openings (Terminix and Orkin) dwarf the other companies in terms of the number of jobs posted. You may have more success finding a pest control job at one of these companies.
The raw data can give us the big picture when it comes to the pest control industry, but we also wanted to get some first-hand knowledge about who’s hiring and what roles are most in demand.
To this end, we manually researched numerous listings on Indeed and pulled some specific examples of the job listings being posted.
So what types of pest control jobs are being posted by the above companies?
Here are some examples of job descriptions pulled directly from Indeed.
Terminix International Company, L.P. is one of the largest pest control companies in the world, operating in 47 states in the United States and 22 countries around the world. It is a subsidiary of ServiceMaster Global Holdings, Inc.
They currently have approximately 8,500 employees scattered across numerous franchises.
Field Service Technician / Termite Technician: The technician must verify that job specifications are appropriate for each work order and ready the job site for treatment. They must be able to apply anti-termite treatments to structures in accordance with the schedule, safety procedures and label instructions. They must have the ability to install attic insulation and will be responsible to exclude rodents from homes. They must also have the ability to interact with customers as required by the job.
Pest Control Tech: Pest Control Technicians work in the neighborhoods Terminix serves, visiting residential customers and performing pest control treatments. The technicians must be able to apply pesticides to structures according to schedule, safety procedures and label instructions. They must also be able to respond on a timely basis to customers' requests for telephone and in-person service calls and call customers to confirm scheduled services. Finally, they should have the ability to identify and act upon opportunities to sell additional Terminix products or services
What’s clear from these job postings is that they are very specific to the pest control industry. Unlike some other companies, which include pest control among a myriad of other duties, Terminix focuses exclusively on pest control.
Some of the job descriptions do note that experience in the field is not necessary, implying that they’ll train you on the job. However, if you do have experience, you’re more likely to get a higher paying job with more responsibilities.
Orkin is an Atlanta-based company that provides residential and commercial pest control services. It is a subsidiary of Rollins, Inc.
They currently have approximately 8,000 employees, making them, along with Terminix, one of the biggest pest control companies in the United States.
Pest Control Technician: The technician will inspect the customer’s location to identify pest problems and use appropriate products to eliminate pests. Upon completion of the job, they will complete the necessary paperwork, as well as inform the customer of the services provided. They must also contact customers to schedule service appointments and respond to any problems.
Pest Control Route Technician: The technician will complete the company paid training and learn the skills required for the job. They will follow a route within their assigned territory, as well as interact with customers to ensure satisfaction and discuss additional services that meet customer needs for a complete pest management program.
Like Terminix, it’s clear that Orkin jobs are focused almost exclusively on pest control. While there are certainly other responsibilities involved, they all revolve around the primary task of identifying and eliminating pests. If you’re seeking a job specifically in the pest control industry, Orkin may be a good choice given the number of jobs they have available.
It’s also obvious that Orkin provides on-the-job training. If you’re seeking to break into the pest control industry but don’t have any prior experience, Orkin may be an outstanding option.
Home Team Pest Defense is another subsidiary of Rollins, Inc. Like Orkin, it provides pest control and defense services.
They have over 1,700 employees scattered throughout the United States.
Outside Service Technician: The Outside Service Technician provides customer service to homeowners along their route. The technician will discuss and diagnose pest issues with homeowners, offering additional services or products when needed or desired. They will also maintain their pest control license and keep their knowledge sharp by attending pest control seminars regularly
Installer: The Installer must follow a daily schedule, ensuring on-time arrival at each job location. A company vehicle will be provided. They will install the Taexx System in new homes and buildings within the scheduled route. They will also perform termite treatment services and interact with homebuilders, sub-contractors and field managers to meet deadlines.
Two observations about jobs posted by HomeTeam Pest Defense. First, the jobs listed above are clearly pest control specific jobs. They require specific knowledge of the pest control industry, as well as a willingness to perform pest control related activities. If you want a job that is exclusively pest control, HomeTeam Pest Defense has numerous jobs posted.
However, it should also be noted that a number of the jobs posted by HomeTeam Pest Defense were customer service representative positions. These employees are not on the front lines of pest control. Rather, they are interacting with customers, presumably primarily over the phone.
Rentokil initial is a pest control company headquartered in Britain.
They have approximately 36,000 employees located around the world, making them one of the largest pest control companies in the world.
Pest Control Specialist - Presto X: Presto-X, a brand of Rentokil, is one of the largest pest control companies in the world, and is the third largest pest control company in North America. Pest Control Technicians provide pest management services to clients. They work alongside their team members and help them solve problems, learn new skills, and exceed customers’ expectations.
Mosquito Specialist: Mosquito Specialists must maintain a proper supply of material and supplies, check in and out with the customer or customer’s representative when applicable, explain which services will be performed, and resolve any questions or issues. They must also be able to accurately complete forms and paperwork, and inform the Operations Manager about problems or concerns.
The observations about HomeTeam Pest Defense also apply to Rentokil, Initial. They certainly have a number of pest control specific jobs posted, but they also have a number of other jobs, such as Sales Representative posted. Keep this in mind when looking at the total number of jobs they have posted.
Arrow Exterminators provides pest control services in the Southern United States.
It could not be determined how many employees they currently have.
Pest Control Technician - Termite: The Pest Control Technician will determine prescribed treatment as marked on inspection graph and specification sheet. They will prepare site areas for treatment by removing debris and apply wood destroying organism treatments and techniques to customer buildings and structures. They will spray product on affected areas, as well as scrape off termite shelter tunnels. Additionally, they will be responsible to install moisture vapor barriers and vent shields in crawl spaces.
Pest Control Technician - Mosquito: The technician will perform thorough exterior inspections and evaluations of customer properties. They will also identify insects, pest activity, harborage areas, and conditions conducive to mosquitos. They will then determine the best course of service, as well as explain to the customer the service procedures and answer questions. The technician will provide service in accordance with the proprietary STEPS Total Protection System utilizing Integrated Pest Management (IPM) solutions.
The same observations from the previous two companies apply here. There are a variety of front-line and customer service representative jobs posted by Arrow Exterminators. The good news is that if you are searching specifically for a pest control job, Arrow Exterminators has numerous listings.
If you’re thinking about taking a job at a particular company, it can be very helpful to know what it’s actually like to work for that company. You want to know about the overall company environment, management, benefits, pay, etc.
To give you a sense of what it might be like to work for some of the aforementioned companies, here are some individual reviews from the top 5 companies.
With scores ranging from 2.8 to 3.2, Terminix appears to be a mediocre to average place to work.
The reviews seem to suggest that there are some problems with management, as well as challenges with job security and advancement. The pay and benefits also do not appear to be strengths.
One former pest technician left a 2-star review of the company, saying, “The time that I was employed by Terminix was no good. The reason I say that is because I was overworked and not appreciated for my hard work and willingness to help other technicians get out of a jam. The manager I had towards the end of my career at Terminix was rude, and over abused his power as a manager.”
Orkin appears to fall right in the middle when it comes to places to work. With scores averaging between 3.0 to 3.4, it looks like it’s at least marginally better to work for than Terminix. The primary strength appears to be pay and benefits. On the negative side, are management and work/life balance.
A pest control technician left a 4-star review, saying, “Fast paced work environment that requires working alone and making decisions. Heavy interaction with customers and staff. Must be able to operate a vehicle and perform maintenance on that vehicle.” In the pros section of his review, he noted the free education provided by the company.
Like Orkin, HomeTeam Pest Defense has scores ranging from 3.0 to 3.4, placing them squarely in the middle. On the plus side are culture, pay and benefits, and work/life balance. Like the previous two companies, management appears to be a distinctive weakness of the company.
One former employee left a glowing review, stating, “Great schedule. Decent pay for no experience. This place works hard but plays hard. Most in management will certainly go out of their way to help out. You work some Saturdays but get to pick which ones. All around awesome business to work for.”
On the other hand, a frustrated former employee had this to say, “Incompetence, poor management, lack of resources to do your job, no marketing budget. Their marketing budget consists of hanging door tags on front doors.”
Rentokil Initial appears to be a better place to work than the previous three companies, with scores ranging from 3.3 to 3.5. On the positive side are work/life balance, pay and benefits, and job security and advancement. On the negative side, there appears to be a breakdown between employees and management.
One annoyed former pest control technician expressed frustration this way, “Long days, good pay, management is always questioning your integrity. Weekend and late evening work is a must. The hardest part of this position is staying awake when management drones on about how good they are.”
Arrow Exterminators appears to be similar to Orkin and Terminix, at least in terms of scores. On the positive side, it appears that they offer good pay and benefits, and the culture of the company appears to be relatively strong. On the negative side, employees don’t appear to be particularly pleased with management.
One previous technician left a less than positive review, saying, “Worked so many hours for this company. Performed pest control. The call backs I didn't get paid for. Plus sitting on the phone for 3 hours a night setting up my next days schedule didn't help. No pay for that either.”
Another former technician had this to say in a 3-star review: “Working at Arrow Exterminators definitely had its pros and cons. The team I worked with was great; they displayed strong teamwork ethics. However, there is an extremely high turn over rate at this company; this is due to poor management.”
To give you a general sense of what it’s like working for all of the companies we listed, here is the aggregate review data from Indeed.
These scores take into account all the reviews left by current and former employees and create five distinct scores, each representing a different aspect of the company.
Note: There was not enough data to calculate a reliable score for Environmental Pest Management.
Two things emerge when looking at the data above. First, there are plenty of jobs available if you’re hoping to get into the pest control industry. With large companies like Terminix and Orkin offering many jobs, you shouldn’t have an overly difficult time finding a pest control job.
Unfortunately, as the job reviews and scores show, there is no perfect pest control company. Most of the companies have average scores, with both very positive and very negative reviews.
When considering taking a job with a particular company, we recommend reading a number of reviews to get an overall sense of what the company is really like. This will give you a better feel what it’s really like to work for a given company.
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