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Dispatching & Notifications
Automatically text employees new job details and directions
Take back control with technician GPS tracking
Keep in touch with in-app team chat
WHAT OUR PROS SAY ABOUT DISPATCHING
“Before we started using Housecall Pro, we couldn’t find where we were supposed to be for a job.”
Dallas O.Owner, Bradbury Garage DoorsVista, CA
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A service dispatching tool provides a professional customer experience. Automatic on-my-way texts also give customers peace of mind and keep them in the loop.
Frequent check-ins make dispatching and tech management much easier. Housecall Pro streamlines communication and keeps everyone on the same page with GPS tracking of techs, in-app chat to store messages and communicate in real-time, and the ability for techs to easily add notes or photos from their jobs. Even when you can’t be in the field, you’ll know exactly what’s going on with Housecall Pro’s dispatching tools.
You can streamline your service dispatching by:
Organizing your invoicing and dispatching with a software system that includes a Quickbooks Integration
Grouping jobs together geographically for more efficient dispatching
Planning your workload to leave some flexibility for same-day service
Keeping customers in the loop with automated notifications that make it easy for them to stay up-to-date on jobs
You can improve field operations by:
Eliminating paperwork: Streamline your operations by using a field service management software like Housecall Pro to cut down on paperwork and speed up your techs in the field
Automating customer communications: Send automatic texts so your customers don’t have to check in with your techs for the status of their jobs
Providing a professional customer experience: Send professional estimates and invoices via email or text to make your company stand out from the rest
Managing maintenance agreements can feel complex, but a system like Housecall Pro makes the process easier by tracking your agreements and showing which agreements are due for service so you can dispatch techs to complete the work and fill gaps in your calendar.
In the HVAC, Plumbing, and other industries, maintenance agreements are a great way to stay on your customers’ minds and create reliable revenue streams during your off-peak months.
Yes! We’re dedicated to growing alongside your business, and are always listening to what features you want most so we can build new solutions that support your success at every stage. Check out our Product Roadmap to see what we’re working on and vote for the features you care about most. You can even share your feedback with our team by commenting on feature cards or submitting a new feature idea.