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Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

Sales

Header image with mail truck and packages metaphorical wings fluttering back as returns.

SMALL BUSINESS

Small Business Return Policy Tips + Refund Flowchart

Your small business must consider a range of return and refund scenarios. Service-based business customers may ask for you to refund, replace, or rew...

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hourly vs flat rate

SMALL BUSINESS

Flat Rate vs. Hourly For The Trades, Which Is Better For Your Small Business?

Here are some basics about the two options and when flat rate pricing might make sense for your plumbing, HVAC, or electrical business.

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customer saying now

SMALL BUSINESS

4 Reasons Customers Say “No” and How to Address Their Concerns

Customers want to hire a professional they like and trust. But being likable is not enough, home service professionals have to be ready to move past ...

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Plumber upselling homeowner

PLUMBING

5 Plumbing Sales Tips from Real Plumbers to Increase Revenue and Grow Your Brand

Your greatest resource in growing your plumbing business is nurturing customer relationships and providing the ultimate in-home service experience. S...

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HVAC technician on a housecall

HVAC

HVAC Sales Tips: How to Turn Leads into Customers in 5 Easy Steps

HVAC sales are the most crucial part of the business journey. Read the 5 steps on how to turn lead into customers for your HVAC business.

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Creating a price list template for HVAC

HVAC

HVAC Price List Template: Advice on How to Price Your HVAC Services

Regardless of your business size, age, or service niche, nailing down a solid price list for labor services is one of the most difficult parts of est...

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Money growing from the upsell and cross selling

SMALL BUSINESS

The Art of the Upsell/Cross-Sell

Read on how investing in customer retention strategies will give you much more bang for the buck and help ensure long-term, sustained business for yo...

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