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Rising home prices and high mortgage rates have fueled strong demand for apartments, pushing the U.S. property maintenance industry to $134.2 billion in revenue in 2025 and a 1.9% gain this year alone.
For property managers and service pros, this steady demand means opportunity—but only if your operations are organized. A clear property maintenance services list keeps your team focused, sets expectations with clients, and drives recurring revenue. The better you define your services, the easier it is to schedule jobs, handle requests, and build long-term customer relationships.
In this guide, you’ll get practical tips on what to include in your services list and how to put it into action.
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Key takeaways
Use these quick tips to create your property maintenance services list:
Organize your offerings: Build a clear service list with defined categories to simplify scheduling and client communication.
Price strategically: Use tiered pricing and recurring plans to attract and retain clients.
Automate routine tasks: Set up pipeline automation for scheduling, reminders, and invoicing.
Train your team: Focus on helping your team identify add-on opportunities during each job.
Track what works: Monitor metrics like job duration, profit margins, and customer retention to guide service and pricing decisions.
Jump ahead
Core categories to include in your property maintenance services list
A well-defined services list keeps your property maintenance business running smoothly and guarantees clients know what to expect. These are the essential categories to include, plus examples of common services for each.
Interior maintenance tasks
Keeping the inside of a property in good condition is at the heart of maintenance work. These interior services focus on keeping living and common spaces comfortable, functional, and safe:
- Appliance installation and maintenance
- Door and window maintenance
- Drywall repair and painting
- Electrical troubleshooting and wiring updates
- Flooring repair and replacement
- Plumbing repairs and fixture replacements
Exterior and grounds maintenance
Maintaining the outside of a property protects curb appeal and helps prevent bigger issues. Common services include:
- Driveway and walkway cleaning
- Fence and gate repairs
- Landscaping and lawn care
- Pressure washing and exterior painting
- Roof inspections and minor repairs
- Tree trimming and debris removal
Preventive and routine inspections
Regular checks help catch small issues early and reduce the need for costly repairs later. These proactive services keep building systems running smoothly:
- Equipment calibration and lubrication
- Fire alarm and smoke detector testing
- HVAC filter replacements and performance inspections
- Plumbing and electrical system reviews
- Safety and code compliance checks
Seasonal maintenance services
Certain services are best timed with the seasons to keep properties in top shape all year:
- Gutter cleaning and drainage checks
- HVAC tune-ups before summer and winter
- Pest prevention and treatment
- Seasonal landscaping and leaf removal
- Winterization and pipe protection
Specialty and add-on services
Offering specialty or add-on services can set your property maintenance business apart by meeting unique client needs. These extras help bring in new customers and boost revenue:
- Deep cleaning and janitorial services
- Handyman repairs and light carpentry
- Minor remodeling or painting projects
- Snow and ice removal
- Trash hauling and property turnover cleaning
How to build your property maintenance service list
Before creating your list, take a moment to define the type of property maintenance business you want to be. Many teams offer a wide range of services, but that doesn’t mean you need to do it all. Be intentional: focus on what’s profitable, plays to your strengths, and matches your goals.
With that advice in mind, here are some practical steps to help you build a property maintenance service list that works for your business and clients.
Step 1: Start with your expertise and service area
List the services you do best first. Maybe you specialize in plumbing, HVAC, landscaping, or full-service maintenance. Make those core offerings clear. Factor in your team’s certifications, available equipment, and unique skills.
Consider your service area, too. If you cover several neighborhoods or counties, tailor your list to match local demand, weather, and building types.
Step 2: Identify what your clients ask for most often
Your customers provide the clearest insight into what your service list should include, so let their requests guide you. Review past work orders, estimates, and client inquiries to find any common themes. Frequent requests should anchor your list, while rarely requested tasks might be better left off or sold as add-on options.
You can also ask clients for feedback directly through quick follow-up surveys or post-service texts. That input can give you a better sense of where to expand.
Common frequently requested property maintenance tasks include:
- Appliance repair and replacement
- Gutter cleaning and power washing
- Move-in and move-out cleaning
- Plumbing and electrical maintenance
- Preventive HVAC checks
- Seasonal lawn care and landscaping
When your list reflects genuine customer demand, it’s easier to fill your schedule more consistently, cut downtime, and keep revenue steady throughout the year.
Step 3: Balance core services with add-ons
Core services are your bread and butter. They’re what clients hire you for repeatedly. Optional add-ons are the extras that help you boost average job size and customer satisfaction. The right mix depends on your market, local competition, and customer needs. A property maintenance business in the Midwest, for example, may see snow removal as a core service; in warmer regions, it’s an add-on at best.
Here are some more general examples to guide your list:
- Core services may include routine maintenance, HVAC inspections, plumbing and electrical repairs, and landscaping.
- Add-on services may include painting, gutter cleaning, window washing, pressure washing, or small renovation projects.
Clearly separating these categories makes pricing and marketing easier, helps with scheduling, and gives clients a clear view of what’s included and what’s extra.
Step 4: Use customer data and seasonal trends to guide offerings
Look for patterns in your customer booking data. Do requests spike for gutter cleaning in the fall? Is air conditioning maintenance most popular in early summer? Tracking these trends helps you plan staffing, promotions, and scheduling ahead of time.
Housecall Pro’s reporting tools make it easy to analyze booking data and spot these patterns. Use these insights to fine-tune your services list and stay ahead of demand.
Step 5: Document each service clearly
Once you’ve finalized your list, write out exactly what’s involved in every service—timelines, tools, and steps included. Clear documentation keeps your team consistent and reduces confusion on the job. It also improves communication with customers because everyone knows what’s covered before any work begins.
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How to price and package your property maintenance services
Figuring out your pricing can be stressful. Charge too much, and clients may look elsewhere. Price too low, and you risk shrinking margins and cash flow headaches. The right pricing structure helps you win business without leaving money on the table.
Here’s how to price your property maintenance services competitively to get the right amount of business at the right time.
Hourly vs. flat-rate pricing
Choose your pricing model based on the job and your client base:
- Hourly rates make sense for unpredictable jobs, like troubleshooting electrical or plumbing issues, where time spent can vary. This approach allows flexibility and covers your labor costs if the job takes longer than expected.
- Flat-rate pricing works best with standardized jobs like HVAC tune-ups, landscaping, or scheduled inspections. Clients like the upfront transparency, and it’s easier to quote quickly without recalculating every hour of work.
Creating service tiers (basic, standard, premium)
Tiered service plans help you organize your offerings so clients can pick the right level of maintenance for their property and budget. They also make it easier to communicate value, upsell higher levels of service, and maintain consistent pricing across different property types.
Here’s how you might structure your tiers:
- Basic Plan: Covers essential maintenance tasks like routine inspections and minor repairs. Emergency callouts are billed separately. This is good for smaller properties or clients who prefer a pay-as-you-go model.
- Standard Plan: Includes everything in the Basic Plan plus scheduled seasonal tasks like HVAC tune-ups, lawn care, and filter replacements. Standard Plans are perfect for property managers who want steady upkeep without surprise costs.
- Premium Plan: Adds top-priority scheduling, same-day service options, and comprehensive preventive maintenance across all systems. Designed for large portfolios or clients who want maximum peace of mind year-round.
Setting up recurring service contracts or plans
Recurring service plans bring predictability to your business. Bill monthly, quarterly, or annually, based on client needs and the types of tasks. With clear contracts, clients know exactly what to expect. Plus, you can plan workloads with confidence and help keep your schedule and cash flow steady.
Pro tip: Housecall Pro streamlines your estimating, scheduling, and invoicing. You can automate recurring billing, track technician hours, and manage client contracts all from one place, so you can focus on service—not paperwork.
Managing and scaling your property maintenance services
As your property maintenance business grows, staying organized gets more challenging and more important. Managing a larger client base, recurring jobs, and multiple team members requires structure and flexibility. The right systems and habits help you scale without sacrificing quality or customer satisfaction.
Automate what you can
Save time and reduce repetitive admin work by automating wherever possible. Tools like Housecall Pro let you set up pipeline automation for scheduling jobs, sending reminders, handling invoicing, and managing recurring maintenance plans in a few clicks. With routine work on autopilot, you can focus on building customer relationships and tackling high-value projects.
Track your performance and profitability
Regularly review your data to see what’s working and what needs adjustment. A reporting dashboard helps you spot the services that drive the most revenue and flag ones that cost more than they’re worth. Use these metrics to guide smarter decisions:
- Job completion time: Find efficiency gaps by measuring how long tasks take.
- Customer retention rate: Track how many clients return for additional work.
- Average revenue per job: See which services make the biggest impact.
- Repeat service requests: Identify top maintenance or upgrade opportunities.
- Profit margins per service: Focus on your most profitable offerings.
- Technician performance: Pinpoint where extra training can improve your results.
Checking these numbers regularly helps you refine your service list, prioritize high-value jobs, and keep your business running smoothly.
Train your team to be sales professionals
Your technicians are often the face of your business, making every job an opportunity for growth. Train your sales pros to identify when clients could benefit from additional services or upgrades, then help them communicate those options clearly. Equip them with scripts or incentives so they feel comfortable bringing up helpful add-ons without feeling pushy.
Know when to add or drop services
Growth isn’t just about offering more. It’s about offering the right services at the right time. Add new offerings only when your team has the tools, training, and demand to support them. And don’t hesitate to drop services that no longer fit your business model or profit goals.
How Housecall Pro’s property maintenance software can help
The right platform makes scaling your business easier. Housecall Pro’s all-in-one property maintenance software is designed for service pros like you, offering:
- Scheduling & recurring job management: Easily schedule one-time and recurring jobs. Automatically assign technicians and send reminders to reduce no-shows.
- Automated invoicing & payments: Create digital invoices automatically, accept payments in the field, and integrate with accounting tools so billing flows smoothly.
- Service reminders & customer profiles: Track each property’s history, including equipment details, and send timely maintenance reminders to help book more jobs.
- Reporting & performance dashboards: Monitor revenue, job count, technician output, and profit margins. Use this data to refine your services list and grow smarter.
Sign up for our free 14-day trial today to see how much simpler managing your property maintenance business can be.
