Price right, schedule efficiently, and impress your customers.
Take payment anywhere, and keep cash flow steady with secure digital payments.
Pros grow monthly revenue by an average of 35%+ through Housecall Pro. 1
A work order for a rooftop unit and a work order for a panel upgrade are not the same document. Housecall Pro fits the trade you actually run, without asking you to bend your process around the software.
An HVAC work order carries more than an address and a time slot. It carries the equipment, the work already done on it and the maintenance agreement. Housecall Pro for HVAC keeps all of it on the work order, so the tech who shows up in November knows what the tech who showed up in June actually did. Attach photos of the unit, pull the service history off the customer record, and send the invoice before you pull out of the driveway.
Plumbing runs at two speeds: the scheduled install and the call that comes in at 11 p.m. Housecall Pro for plumbers handles both on the same board. Dispatch the emergency to whoever is closest, fire the on-my-way text so the customer is not guessing, and turn the finished work order into a paid invoice on the spot. Recurring work, like drain maintenance for a property manager, repeats on its own.
Panel upgrades, troubleshooting calls and rough-in work all move through the same work order. Housecall Pro for electricians lets you build the estimate in the field with good, better and best options, convert the approved option straight into a work order, and keep permit numbers, load notes and photos attached to the job where the office can find them.
If the work starts with a call and ends with an invoice, the work order fits. Appliance repair, garage door, locksmith, pest control, cleaning, handyman and the rest of the home service trades all run the same flow in Housecall Pro: create, dispatch, complete, get paid.
Most work order software is built for a facilities team with an IT department behind it. This is not that. Housecall Pro runs from your phone, and you can set it up yourself.
Start as a one-truck operation and the work order is a few taps. Grow past 100 techs and the same work order carries the dispatch, the checklist, the photos and the payment, without you moving to a different system to handle it. You are not paying for a maintenance platform you will use a tenth of.
Build clear quotes with photos and line items. When a customer approves, you can schedule the job and track it to completion.
Add images, pricing, and detailed line items.
Capture signatures in person or online.
Present “good, better, best” options with pre-built sales templates.
Drag and drop work orders and color-code your calendar to assign the right techs to the right jobs fast.
See every job and team availability at a glance.
Easily adjust work orders from the field or the office.
Keep your crew aligned with job and customer details all in one place.
Plan and view tech routes before dispatching and make real-time adjustments to save time and gas.
Quickly build daily routes by tech or region.
Let techs preview job details directly from the map view.
Share accurate ETAs and job updates instantly.
Automate texts and emails to confirm jobs, share updates, and follow up with customers after each visit.
Send “On my way” texts and job reminders.
Easily notify customers about any schedule change.
Follow up after jobs to grow your reputation and win more work.
Work order management software is the system that replaces the paper work order. It creates the job record, assigns it to a tech, and tracks it from the first call through to payment.
Each work order carries the customer, the address, the scope of work, the parts and the photos, and it updates as the job moves, so the office can see where things stand without calling the tech.
You’ll also see it called work order software, a work order management system, or job management software.
In Housecall Pro, the same work order runs from the estimate through dispatch to the paid invoice, so nothing gets re-typed between the field and the office.
Read more: How to create a custom work order
Work order management software helps improve organization, boosts coordination, and gives you greater control across every stage of the job.
A digital work order is the same document your techs used to carry on paper, held in an app instead. It lists the customer, the address, the scope of work, the parts and the time, and it updates in real time as the job moves. Because it is digital, the office sees the status without calling the tech, photos and signatures attach directly to the job, and the invoice is generated from the work order rather than typed out again later.
Yes, and for appliance repair, garage door, cleaning, pest control, handyman and the rest of the home service trades. The work order flow is the same across all of them: create the work order, dispatch it, complete it in the field and get paid. What changes by trade is the detail the work order carries, like equipment history for HVAC or permit numbers for electrical.
Yes. A tech can create a work order on the mobile app while standing in a customer’s driveway, add line items and photos, collect a signature and take payment before leaving. The office sees each of those steps as it happens.
Housecall Pro does not have a permanently free plan, but you can try the work order app free for 14 days. There are free work order apps on the market, and many of them stop at creating the document. They will not dispatch it to a tech, take a card in the field or push the invoice into your books, which is where the time actually goes.
Housecall Pro offers flexible plans based on your team size and workflow. Try it free for 14 days to see how our service work order software supports your business.
Yes. Our work order management software connects seamlessly with QuickBooks and other tools to keep your financial data accurate and organized.
Talk to an expert and see how Housecall Pro can fit your needs.
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