Plumbing Maintenance Checklist Template (Free Download)

Your surest ticket to success? Scheduling more jobs. And while that answer might be glaringly obvious, figuring out the path to more bookings isn’t so simple.

You can attend all of the plumbing trade shows out there in order to learn about the most up-to-date

plumbing software

to run your business. You can stay at the forefront of the latest

trends in the plumbing industry

to keep a leg up on the competition. But sometimes, driving business growth isn’t about generating new leads or exhausting your marketing budget… it’s about focusing on the customers you already have.

One of the

best methods to build customer loyalty

—and the easiest ways to fill your calendar with more plumbing jobs—is to establish trust. Do this by teaching your customers why preventative maintenance is important.

No, not because it gives you the opportunity to squeeze another sale; because it saves the homeowner tremendous amounts of time and money down the road. For example, they probably didn’t know that a faucet leaking at the rate of one drip per second can waste more than 8 gallons per day and 3,000 gallons per year!

You can empower them to conduct their own preventative maintenance around the house using our plumbing checklist form. That way, they can trust that you have their best interest at heart and the second they notice that something’s up, you’ll be the pro they call. Word will spread around town about how you’re the trusted plumber who provides free help in addition to service—and you know the importance of referrals for business!

Here’s how to talk to your customers about why preventative maintenance is so important, including a plumbing quality control checklist they can use to monitor the status of their equipment.

Let’s face it: your customers simply do not want to spend money where they don’t have to. And hey, as a business owner, you can respect some frugality. But the real question here is, what preventative maintenance in plumbing

is

necessary, and what

isn’t?

Here are the top reasons why preventative maintenance

is

super important; share them with your customers!

A large portion of plumbing systems operate behind the scenes, between the walls, inside of drains, and under the floors, so it can be incredibly difficult to detect a problem. While walking around with a toilet maintenance checklist doesn’t quite make for a fun Saturday morning, it’s important to do on occasion.

These checkups may allow your customers to detect a leak they never would have noticed otherwise, and can save them money on their water bill. The numbers speak for themselves: fixing an easily corrected household water leak can

save homeowners about 10 percent

on their monthly bill. Those recurring savings will be more than enough to justify the price of your quick service call!

Unless you can somehow inspire a mini-scavenger hunt game and get your customer onboard with checking the items off their plumbing inspection list, chances are that a preventative maintenance program is not something they’ll want to spend their valuable time on… but they might if you can show them how much time and money they can potentially save themselves.

Adding one more chore to their weekly or monthly household to-do list might seem like a drag, but these preventative measures could help homeowners prevent future catastrophes like a burst pipe due to a buildup of water pressure. Extreme failures and the resulting floods could lead to a pretty long stay in an Airbnb, especially if mold becomes a problem. Yikes.

If your homeowner values time, then they’ll understand that

your

time is a valuable resource, too. The fact of the matter is that emergency repairs demand immediate attention and they take way longer to complete. Whether or not you charge by the hour, that’s going to result in a much more expensive bill for your customer.

It doesn’t take a rocket scientist to understand that the cost of a repairing slowly-leaking toilet will be significantly friendlier on the wallet than it would cost to repair a geyser the size of Yosemite. You don’t want to be overly dramatic when teaching your customer about theoretical catastrophes, but throwing out some cold, hard numbers might help them realize why preventative maintenance is important.

Looking at these figures on various

plumbing upsells

, it’s easy to see how a simple service can cost an additional few hundred or

few thousand

dollars more in the event of an unexpected surprise. For example, low water pressure shouldn’t typically cost more than $250 to fix—unless the home was built before 1960 and contains galvanized pipes. If the homeowner used a plumbing checklist form and monitored their rust buildup, they could isolate the problem and prevent the need to replace all the pipes in the home.

Test a toilet by placing a drop of food coloring in the tank — any color in the bowl after 10 minutes means  you have a leak.

To recap, here’s a list of bullet points that illustrate why preventative maintenance is important:

Now that your customer knows the value of routine checkups, give them this plumbing quality control checklist and help them stay on top of their maintenance program.

What a Plumbing Maintenance Checklist Template Is Used For

The plumbing maintenance checklist identifies work to be performed during a system maintenance tuneup. The checklist includes customer information, room-by-room inspection notations, and technician recommendations. This data is important for plumbers who offer inspections and tuneups and are focused on protecting customers from major system failures.

Plumbing Maintenance Checklist Example

The plumbing maintenance checklist will include:

1. Your business information 2. Client information 3. Service information 4. Per room diagnostics and testing 5. Recommendations 6. Technician information 7. Current condition of the system

You can also consider creating seasonal plumbing checklist forms to supply your clients with as the months begin to change—doing so will quadruple your odds of receiving a service call! As business begins to pick up, make sure to take advantage of Housecall Pro’s small business management software. Our tools can free you from sweating the small stuff so you can keep focused on driving new growth.

Plumbing Maintenance Checklist Template Download