How One Visionary Leader is Reshaping the Roofing Industry
Armament Coatings & Roofing, Inc. is making a massive difference in and around Fresno, CA. Brett Neal started his company in 2017, and has grown it to become a shining example of quality craftsmanship and meaningful involvement in the community.
Brett has a fascinating background. He’s a certified public accountant, and also spent time working as an aircraft mechanic. Not a common combo! But it wasn’t until he partnered with a roofing contractor years back that he discovered his true entrepreneurial calling, which makes the most of his CPA business sense and love for hands-on work.
Building a Healthy Culture
Whether healthy or toxic, an organization’s culture starts at the top. Brett gets that leadership is best “taught” by example. This includes values like loyalty, genuineness, and the acceptance of failure as a path to growth. In his view, mistakes should be embraced as learning opportunities. “If we don’t accept failure and fail fast, then we’re not trying.”
He also emphasizes the importance of showing up on time, maintaining a clear vision, and building a strong network. “Your net worth is based on your network. Get your Rolodex out and start filling up your contact list. Have a clear vision. Review it often.”
These principles have been instrumental to the company’s growth.
Brett is leading a team devoted to exceptional customer service and solid processes. “I am constantly seeking ways to train, acknowledge, and reward the crew.” He loves watching the employees win and accomplish new goals. The commitment runs deep. Brett sees a future where ownership is gradually transferred to the dedicated men and women who form the backbone of the company.
It’s not just about growing a successful roofing company. “I am working on becoming the ambassador of Armament Coatings so that we can do community projects and be more involved with the community.” They’re set on making a long-term, positive impact on the Fresno area in terms of employment opportunities, service, and helping other local businesses thrive. Brett has also expressed the desire to mentor other businesses, helping them achieve success.
Armament Coatings & Roofing has been a Housecall Pro customer since 2018. Among the many benefits of the industry-leading CRM software, Brett appreciates the features that set Housecall Pro apart. This includes VOIP and call recording, professional presentation tools, and price mark-ups. These functionalities have helped streamlined workflow, win more business, create more accurate estimates, and have enhanced their customer interactions.
As a Superpro, Brett values the ongoing support and resources like Company Spotlights, which helps him stay ahead of industry developments and learn from other professionals. He’s also an active member of the Facebook community.
Under Brett’s visionary leadership, Armament Coatings & Roofing has become a prominent player in the roofing industry. With a focus on empowering employees and making a positive impact on the Fresno community, he and his team are continuing to reshape the industry one roof at a time.
Visit Armament Coatings & Roofing online to learn more about their exceptional services and unshakable commitment to community.
How has Housecall Pro helped champion your success?
Just follow along on the Facebook groups, and see what people are doing. Obviously with Conquer coming on board, there is a lot of support there. Opportunities like these company spotlights are great too.
What are your favorite Housecall Pro features and why?
“Being able to come to market with a fairly accurate price book, and present proposals beautifully, has already moved the needle in the right direction.”
Owner, Armament Coatings & Roofing, Inc