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Our latest product release brings some of the most requested updates from our community, shaped directly by Pros like you.
These core improvements across payroll, accounting, campaigns, pricing, reviews, communication, and mobile strengthen the tools you rely on every day to run and grow your business.
And each update started the same way—with Pro feedback.
Our Pros asked for smarter automation, clearer reporting, better syncing, and tools that reflect how real home service businesses run day in and day out. So we built them.
What’s new in Housecall Pro (February 2026 updates overview)
- Payroll: Time tracking
- Quickbooks sync updates
- Reviews: Website widget
- Price Book: Recurring discounts
- Voice: Custom call reasons
- Photo uploads: Automatic retries
- Campaigns updates
- New recurring job page
- Klarna (Buy Now, Pay Later)
- Wisetack longer loans
- CSR AI Chat
- Accountant AI
- Mobile app updates
Most-requested Housecall Pro features (as voted by Pros)
Voted on by thousands of Pros, these high-impact updates help you keep customers coming back, stay on top of your finances, and turn positive reviews into more jobs.
Run payroll with accurate, all-in-one time tracking
No more jumping between systems. The new Payroll time tracking experience brings clock-in/clock-out data and payroll hours together in one place, so you can run payroll faster and with confidence.
- See regular, overtime, double time, and time-off for your whole team
- Choose preset or custom pay periods that fit your team’s schedule
- Select which team members to include in payroll, and manage their timesheets in one place
- Review hours for your whole team without switching between tools or screens
- View hours in decimal format for faster, more accurate calculations
Sync to QuickBooks on your terms
With updated QuickBooks Online sync controls, you decide when Housecall Pro data syncs to your accounting system. Choose to sync when a job is finished or when an invoice status is applied—so your books match how your business actually runs.
Turn customer reviews into more booked jobs
The updated website reviews widget helps you bring customer feedback to life with a modern, eye-catching layout and the ability to customize which reviews are highlighted. Build trust faster, showcase the moments that matter most, and convert more customers—no coding required.
Automatically reward repeat customers with recurring discounts
With new Recurring Discounts in Price Book, you can apply automatic discounts to recurring appointments. Encourage repeat business, strengthen customer loyalty, and boost your revenue potential, all while reducing manual work for you.
Understand which calls drive revenue
With custom call reasons in Housecall Pro Voice, you can define call categories that match how your business operates, like New Job Inquiry, Emergency Repair, Follow-Up, or Sales Call. Mark each call as a sales opportunity to better track revenue sources and see which conversations turn into booked jobs.
Upload photos reliably—even with spotty service
With automatic photo upload retries, mobile users no longer have to worry about failed uploads in low-service areas. If a photo doesn’t upload right away, the Housecall Pro mobile app automatically retries when a stronger signal is available—so job documentation stays complete.
Send smarter campaigns with built-in automation
New Campaigns automation updates give you more control over when messages send—and when they stop.
Exit logic: Automatically stop campaigns once a customer takes action. With new “stop when” conditions, messages end as soon as goals are met (like a job being scheduled or a review being submitted). No more over-messaging your customers.
New triggers: Send automated campaigns based on things like an estimate being sent or a job being paid. With expanded triggers and flexible timing options, you can reach customers at the right moment with messages that feel timely and relevant.
Manage recurring jobs without the extra steps
The new recurring job management page lets you create recurring work from the start. There’s no need to build a one-time job and edit it later.
Schedule appointments, save a card on file, and set up auto-invoicing for maintenance plans and service contracts. It’s a faster way to manage repeat visits while reducing admin time.
Close bigger jobs with flexible payment options
Give your customers flexible ways to pay and close more jobs by making larger project costs more manageable.
Klarna (Buy Now, Pay Later)
With Klarna, customers can split payments into interest-free installments while you get paid in full upfront.
Wisetack longer loans
Wisetack consumer financing now offers loans with 84- and 120-month terms (7 and 10 years), giving customers the flexibility to choose even lower monthly payments.
Work faster with built-in AI tools
These AI-powered tools in Housecall Pro help you respond faster, reduce manual work, and make smarter financial decisions.
CSR AI Chat Answering: Automated website chat and lead capture
CSR AI Chat Answering handles incoming website chat messages for you. It answers common questions, captures job details, summarizes conversations for follow-up, and alerts your team when intervention is needed so you never miss a lead.
It’s like having an extra customer service rep on your team—without adding headcount.
Accountant AI: Instant answers from your financial data
With Accountant AI, you can ask accounting questions directly inside Housecall Pro and get instant answers based on your books, transactions, and reports. Make faster, data-driven decisions without digging through reports.
Mobile app updates that make work easier
Built for Pros on the move, these mobile app improvements help you work faster in the field and stay organized on every job.
Share job photos and attachments from anywhere
Previously available only on desktop, gallery sharing is now in the mobile app. Select multiple attachments from a customer profile and send them via SMS or email in just a few taps.
Stay on top of every job with a clearer list view
The updated mobile jobs list view shows ticket size, job status, job number, and customer name in one streamlined layout. Tap into any job for more details and keep work moving from anywhere.
Tools for Pros. Shaped by Pros.
This Housecall Pro product release turns your real feedback into tools that help you move faster and grow stronger. We’re continuing to build new features designed to make running your home service business easier and more efficient.
Coming soon
Here’s a preview of what’s next for your business:
- PayPal integrated payment methods (PayPal, Venmo, PayPal Pay Later)
- Multiple chats for AI Team
- CSR AI enhancements (booking fallback and call handling improvements)
- Voice AI (Voice to invoice)
- Business insurance
- Larger-sized postcard options
- New mobile payments flow
- New estimate details view
- Summary of Work 2.0 (rich text editor and “refine it for me”)
Platform Refresh: A faster, simpler Housecall Pro experience
After sitting down with Pros, we’re rolling out a complete Housecall Pro Platform Refresh later this year to help you get more done in less time.
Expect smoother mobile workflows, simpler navigation, and new ways to tailor the platform to how you work best.
Want to be among the first to try it? Apply to join our Early Access Program.
Have feedback on the updates or want to follow what’s rolling out next? Check out our roadmap. And don’t forget to see these updates in action at the product release webinar on February 26.
