HCP Assist is Housecall Pro’s integrated 24/7 answering service that allows you to grow your business while reclaiming your nights and weekends.
Already a customer? Activate assist >>
Our friendly, reliable HCP Assist agents take your calls and provide 5-star customer service to book jobs and estimates directly onto your Housecall Pro calendar. Choose from weekday, weekend, or 24/7 non-emergency coverage so you never miss out on a potential lifetime customer. You’ll receive a post-call message for every call we take for you and will even alert you via SMS if something requires immediate attention.
When my phone rings and I’m with a customer my first instinct is to try to answer because I don’t want to miss a call. Now that I have HCP Assist it has taken a tremendous burden off of my shoulders. It’s like having the best person in the office.
Matt R.
Owner, Reagle Service
Fort Worth, TX
Let us ensure your calls don’t go unanswered.
Handle incoming calls, stay organized, and turn every conversation into an opportunity to grow your business.
Already a customer? Activate assist >>
Catch every call to capture leads, build trust, and turn prospects into jobs.
Respond faster with tools that keep your business ahead of the competition.
Keep call details and notes in one place so nothing falls through the cracks.
We can receive and make calls from anywhere…and they all get recorded and logged
BRETT C | CHIMNEY MONKEY
Connect with customers faster on any device. Manage calls, automate flows, and keep details in one place.
Make and receive customer calls from anywhere while keeping your personal number private.
Easily manage incoming calls with menus, queues, smart routing, and live transfers—so customers reach the right person fast.
Access call history, recordings, and notes from the mobile app or your web browser.
Keep your business running around the clock—capture every call while reclaiming your nights and weekends.
Choose from flexible minute plans to fit your business needs.
Stay connected with anytime access to call notes and recordings.
Trained home service experts answer your calls, ensuring a professional experience for every customer.
Assign dedicated phone numbers to marketing campaigns to see which bring in the most calls.
Get clear insights on your marketing spend with advanced reporting tools.
Invest in what’s driving the highest call volume to make the most of your budget.
Scale your marketing to keep the phone ringing and stay ahead of the competition.
Stay organized with a call inbox that shows who called, what they needed, and what comes next.
Track all customer calls and texts for seamless follow-ups.
Review call notes and recordings to stay ready for every job.
Keep customer details organized and always accessible for your entire team.
pro calls powered by Voice
avg. pro revenue growth*
avg. hours saved per week
*Data based on average monthly revenue generated through Housecall Pro after the first year of using the platform.
Expertly designed with chat, reviews, and booking integrations to help you attract more customers.
Let customers book and pay online directly from Google or your website, helping your business grow 24/7.
A central hub for your customers to view job details, make payments, and manage their accounts.
Easily manage your calendar, stay organized, and update your team and customers in real time.
We offer Voice and HCP Assist—two powerful tools to ensure you catch every call, stay organized, and never miss an opportunity.
Voice is a business phone system that lets you manage calls, texts, and customer information. HCP Assist is a call answering service that handles calls for you.
Yes! Both Voice and HCP Assist allow you to tailor how calls are answered to fit your business needs.
They sync real-time customer information, call records, and job details directly into your Housecall Pro account.
Signing up is quick and easy. Give us a call at 858-330-6394 or visit our help center for more information.
No credit card required.
