Learn, Build, & Grow Your Business

The Certified Partner Success Program is an ecosystem of experts with deep industry knowledge, subject matter expertise, and extensive training on our platform. All Certified Partners specialize in working with home service professionals across all industries, helping  Pros grow their business by providing high-quality services. Our partners empower Pros through exclusive resources, industry related opportunities for learning, and exposure to our network of other trusted home service professionals.

As a Housecall Pro Certified Partner, you’ll get:

• Opportunities to become a leader in the Housecall Pro Community through:

  • Networking with Pros at Masterminds and Pro Meetups

  • Mentions of your expertise in our social channels

  • Whiteboard Wednesday guest appearances

  • Contribution to the implementation and adoption of new features and product releases

  • Industry related content creation

• HCP Certified Partner branding you can use to build trust:

  • The Housecall Pro Certified Partner Badge

  • Certified Partner Guide to Pro Success

• Opportunities to connect with partners through our invitation-only Slack channel

• Eligibility to  be listed in the HCP Partner Directory

• Opportunities to participate in beta testing of new features

• Access to special offers from other softwares and technology partners

• Priority Support with a dedicated Partner Success Manager

As a HCP Certified Partner, you’ll be:

• A pillar in the Housecall Pro community that has demonstrated  a comprehensive understanding of the Housecall Pro platform and a desire to continue learning

• A motivated resource in the Housecall Pro Community— someone who helps other Pros improve the way they run their business

• A member of an exclusive group that is trusted by Housecall Pro users

• A Partner that provides a layer of value-added services to Pros by  helping them to be successful in, including but not limited to, the following categories :

  • Account Activation & Optimization, QBO Integration, Business Coaching and Virtual Office Services

• A Partner that is committed to Housecall Pro for their clients’ software needs, and helping us grow our community

As a Housecall Pro Certified Partner, you must:

• Sign and adhere to the HCP Certified Partner Code of Ethics

• Be a brand ambassador for Housecall Pro and remain active in the community

• Deliver top-quality work on time to Pros

• Maintain open and honest communication with Pros

• Provide all Pros with a high value and positive experience

• Attend at least one Mastermind event per  year

• Bring new Pros to the platform or upgrade/upsell current Pros

• Provide one Pro testimonial

  • All partners are required to provide one of the following each year:

    • Refer a minimum of four Pros

    • Four client plan upgrades or upsells

    • Provide 12 pieces of relevant content (3 per quarter)

• Submit a monthly audit of all HCP users you work with and the service that was provided. All Pros that you service will be sent a survey to measure the quality of your work and service.

• Maintain open and honest communication with your Partner Success Manager (PSM), informing them when challenges arise, such as missing a scheduled call without rescheduling or is unresponsive to your requests

If you are unable to meet the above requirements, Housecall Pro may contact you to determine your continued eligibility as a Certified Partner.

Each Certified Partner speciality has its own eligibility requirements, however each applicant must:

• Create a HCP test account

• Demonstrate knowledge of the HCP platform

• Have proven experience working with home service professionals

• Pass online certification with a 90% or better

Housecall Pro Essentials Partner

HCP Essential Partners focus on activation and optimization of Pro accounts, helping them transition into fully utilizing all Housecall Pro  features to their benefit. To become a Certified HCP Essentials Partner, you must have successfully worked with at least three home service professionals who can provide a recommendation.

Quickbooks Online Partner

HCP Quickbooks Online Partners provide support and training with our QBO integration, as well as help manage or teach Pros how to properly conduct their business finances. All QBO Partners are required to be a QBO Platinum or Elite ProAdvisor, Bookkeeper, Accountant or CPA. To become a Certified QBO Partner, you must have successfully worked with at least three home service professionals who can provide a recommendation.

Business Coach Partner

HCP Business Coaches partner with Pros in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. All Certified Business Coaches are required to hold a coaching certification from a reputable institution or provide proven evidence of your coaching expertise. You must have successfully worked with at least three home service professionals who can provide a professional recommendation.

If you do not currently meet the requirement of having worked with a minimum of three home service professionals, then as an initiation into the program, we will commit to providing you with a maximum of five potential leads to work with in order to meet the requirement.

Complete interest form here. You must fill out the form completely for it to be reviewed. After you submit the form, the Certified Partner Program team will review your submission. If your application is approved, we'll inform you of which Partner categories you've been approved for, and send the online certification. If your application isn't approved, then we'll let you know of the additional steps required to have your application assessed again.

There are many ways to find new Housecall Pro users. Our most successful partners have grown their business by:

• Attending Masterminds events

• Being a resource in the Facebook group:

  • Being active and providing help

  • Pro mentions/testimonials

• Becoming a Referral or Reseller Partner

• Procuring internal leads from various departments at Housecall Pro (Must meet eligibility requirements)

In order to be certified, all Partners must create and outline their business process for the services that they plan to offer. Having a plan and process will set the right expectation for the work to be performed, allowing you to provide the service to the Pro in a timely manner.

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