Hands typing on computer for blog

Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

Small business

Counterfeit Money

SMALL BUSINESS

How To Spot Counterfeit Money (and what to do when you receive it)

There are millions of dollars in counterfeit bills out there. How can you protect your business against them? In this post, we show you how to spot c...

Read full article ›

home services tools

SMALL BUSINESS

How To Create A Custom Work Order That Helps Streamline Your Home Services Business [Free Template]

There are no wrong ways to write up a work order. However, with many different businesses offering unique value propositions, there are right ways to...

Read full article ›

Company partners with Fundbox to give pros access to cash when they need it.

SMALL BUSINESS

Liability Waivers: Why They Matter for Home Services

When a customer complains that your work created an unrelated issue, you could be in for a headache if you’re not prepared. That’s where liability wa...

Read full article ›

earth paint

SMALL BUSINESS

The Story of Earth Paint: Advice On How To Start a Nonprofit Company and Give Back To The Community

This is Chris McCarthy’s story, as well as his advice about home service companies can start a volunteer program.

Read full article ›

online booking for home cleaners

SMALL BUSINESS

Why Using and Promoting Online Booking Matters for Your Business

Perhaps the most important thing you can do for your in-person business is to allow online booking. And then you need to tell everyone about it. Read...

Read full article ›

Superpro badge plain Level1

SMALL BUSINESS

Housecall Pro announces May 2019 Superpros

SAN DIEGO, May 31, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the January cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We perform a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.

Read full article ›

SMALL BUSINESS

PCI Non-Compliance Fees: What They Are and How to Avoid Them

Here is a breakdown of how PCI-DSS compliance began, why it’s so important, and how to avoid costly non-compliance penalties.

Read full article ›

credit card processing

SMALL BUSINESS

Best Credit Card Processing Services for Small Businesses in 2019

Accepting credit cards as a form of payment is essential in order for a home-service business to survive in today’s marketplace. Here’s a look at the...

Read full article ›

customer review hero

SMALL BUSINESS

Online Business Reviews - How To Be Seen By Your Audience

See all the frequently asked questions surrounding online customer reviews and how to use them to market your business.

Read full article ›

Popular Topics