Posted by Jarrod Miller-Dean
September 4, 2019
The initial setup ranges from $500-2,000. The scale will tip closer to $2,000 if you opt for the implementation training plan. FieldEdge has a monthly subscription fee of $100 per office user (dispatchers and management), plus $125 per technician. FieldEdge works on a month-to-month billing system, with no contracts involved. The subscription fee begins after the initial 5 week implementation period ends.
Use the calculator below to estimate how much FieldEdge costs for your company size.
The field service software space is very competitive. Only the best of the best will stay relevant. There are numerous competitors on the market such as Housecall Pro that rival FieldEdge in technology, user-friendliness, and price.
In a side by side comparison, Housecall Pro doesn’t have a setup fee or 5-week implementation period. Pricing ranges between $19-149 for 1-7 users, with the option for an ala-carte plan for adding more.
While some application features are similar, Housecall Pro’s user-friendliness, online booking, “On My Way” SMS/text messages, and email invoicing are considered fan favorites. They allow users to hit the ground running without delays. This is not to say that Field Edge is a lesser product, but in the home services industry, time is money. Whichever software you choose, ensure you're utilizing 75-100% of the product features to get the best value.
FieldEdge is a cloud-based field service management software system that allows home service professionals the ability to run their businesses from their smartphones and iPads. Available on both iOS (Apple) and Android, the all-in-one mobile app is meant to streamline the management of your small business...once you get passed the initial training.
FieldEdge was designed with HVAC technicians, electricians, plumbers, and locksmiths in mind. The mobile app includes the follow features: instant appointment scheduling, the ability to select technicians based on skill level and geographic location (Smart Dispatching), equipment tracking and usage (Inventory Management), real-time Quickbooks integration and pricing management (Visual Price Book), billing alerts and credit card updates (Maintenance Agreements), flat rate pricing and paperless invoicing and much much more!
With FieldEdge, the initial setup referred to as the “implementation plan” takes 5 weeks to complete. This includes transferring and converting your company’s data, onboarding training for all office employees and technicians that will be using the platform, and working out initial service questions with the tech support team.
FieldEdge’s tech support offers demos catered specifically to home service professionals’ areas of business. As with any new piece of technology that’s added to the utility belt, there’s always an adjustment period. For a full comparison of FieldEdge to Housecall Pro (and other software options), check this detailed article on field service management software competitors.
We caught up with a home service professional that has used both FieldEdge and Housecall Pro for their businesses. This is what they had to say:
“We switched to Housecall Pro because FieldEdge was clunky and we had to carry iPads. With Housecall Pro we can do everything through our phones. Housecall Pro makes it easier to sort and process invoices at the end of the day. When using FieldEdge I always had to sit and type up invoices in front of customers. ” Derrick S. - HVAC Business