There’s nothing quite like the smell of Home Depot. Is it the wood? The plants? Or just the glorious scent of home improvement? Whatever it may be, the smell of sawdust is just one of the things that makes you a frequent customer at the world’s largest home improvement retailer. If you’re a professional landscaper, carpenter, plumber, what have you, there’s one thing you need to know about—Home Depot’s Pro Xtra Member Program.
Providing exceptional customer service has been a staple of Home Depot’s mantra, and this program designed for pros like you makes doing your job easier. Below, you’ll find everything you need to know about Home Depot’s Pro Account, from everyday discounts to assistance with scheduling orders.
Home Depot Pro Desk or Lowe’s Pro Desk, which one has more benefits and works better for your home service business? See a full comparison of Home Depot Pro Desk vs. Lowe’s Pro
How does the Home Depot Pro Xtra Member Program work?
At Home Depot, the customer is always top of mind. The Home Depot Pro Xtra Program gives members exclusive, money-saving offers and special coupons for products they use most. Creating a Home Depot Pro Xtra Account is free and requires basic information such as name, company name, industry type, and address. You can sign up online or visit a Pro Desk at your local Home Depot to create your account. Once signed in, you’ll be directed to your My Pro Extra Workbench. Your workbench is where you’ll find information such as your purchases, business tools, credit cards, and more.
How to create a Home Depot Pro Xtra account
There are six basic pieces of information you’ll need in order to set up a Home Depot Pro Xtra account:
- Business email address
- Business phone number
- Company name
- Company type
- Company address
- Password
Exclusive, money-saving offers for Home Depot Pro Xtra members
With a Home Depot Pro Xtra account, you’ll have exclusive access to Home Depot Pro Xtra rewards, benefits, and discounts. Your line of duty, whether building a hospital or constructing a shed, can be expensive. The idea behind this program is to reward professionals like you with discounts and benefits to save money on all of your projects.
Paint rewards
If you’re a painter, having a Home Depot Pro Xtra account will be a lifesaver. Take a look at these money-saving rewards:
- Spend $2,000, get 10% off your order
- Spend $4,000, get 15% off your order
- Spend $7,500, get 20% off your order
With up to 20% off on paints, stains, and primers, you’ll have more money in your pocket to put towards new equipment, payroll, and other expenses. Not only do Home Depot Xtra members save on paint costs, but they also have access to additional perks, such as:
- Free direct-to-job site paint delivery
- Free factory tinting & color matching
- Dedicated field support
- Phone in orders
- Up to five years of color history by job
Some of the most appealing perks are free direct-to-job site paint delivery and a five-year color history by job. With free shipping, you’ll save more money by not having to transport paint from your supplier and paying for additional transportation materials.
Even better, having a five-year color history by job will help you remember that the Smiths’ used Midnight in the Tropics Semi-Gloss Enamel Paint in their son’s bedroom 4 years ago. Pair these services with our painting contractor software, and you’ll streamline all of your business operations so you can focus on coating walls and getting new customers. These services will not only will it make your life easier, but it will also convert customers into loyal, lifelong clients.
Volume discounts
Volume discounts are one of the big incentives for businesses to join the Home Depot Pro Xtra Program. To receive a volume discount, all you have to do is spend $1,500 or more on windows, lumber, fencing, decking, drywall, insulation, and more. What’s so appealing about Home Depot’s volume discounts is that any product can be considered, no matter how many different products you buy. This means you don’t need to spend the full $1,500 on lumber alone. You can mix and match eligible products to save the most money.
Discounts like these level the playing field so you can save money and make competitive bids to compete with the biggest contractors in your area. What makes volume discounts an even bigger deal is that you can even combine their Pro Xtra bulk-pricing benefits with weekly specials and email or print coupons. Now you don’t need to find a magnifying glass and see if the words, “Cannot be combined with other offers,” are written in fine print anywhere.
To get your discount, either call, fax, email, or go to a Pro Desk in person with your order to receive a quote in minutes. Say goodbye to expensive bulk orders and hello to ultimate savings!
Xtra services
Not only do members receive amazing Home Depot Pro Xtra benefits, but they also receive services to help boost their business as well. Home Depot understands your business needs products right away. With consumers expecting immediate delivery (thanks to Amazon’s same and next-day delivery), businesses need access to materials immediately in order to beat their competition. That’s where Home Depot’s Pro Xtra services come in.
Purchase tracking
We get it, you’re a blue-collar worker by heart, not a financial analyst or accountant that’s used to sitting behind a desk all day. However, handling your finances is part of the job when it comes to owning a small service business. If you find yourself spending too much time recording orders or making errors on your data sheets, signing up for a Home Depot Pro Xtra account will save you big time. The last thing you want is to miss an order or lose profits. With purchase tracking, you can organize and track up to two years of purchases by job, location, PO, or date.
From there, simply export your records to Microsoft Excel or QuickBooks Online (QBO). From your Pro Xtra Workbench, you can download a summary of your purchase data that can be imported to your accounting software. QBO easily integrates with Housecall Pro’s small business software so you can keep track of every single moving part right on your phone, computer, or tablet.
Now, when Uncle Sam comes knocking at your door, you’ll be able to prepare and file your taxes with no hassle. All business owners should practice keeping receipts for record-keeping. Doing so will allow you to write off certain expenses as deductibles and will ensure you have proper documentation for when the IRS may need it. The Home Depot Pro Xtra Program keeps all of your receipts on your My Pro Xtra Workbench for easy access when you need it.
Advanced business tools
As you know, keeping track of all your business papers and other documents can become hectic. With a Home Depot Pro Xtra account, you can manage and analyze your purchases from anywhere at a glance. On your Pro Xtra Workbench, click on the “Business Tools” tab and you’ll be able to sort and view purchases by date or job name. You can see most frequently purchased items by:
- Top jobs
- Top items by spend
- Top stores by spend
- Spend by department
Manage your credit cards
On your Pro Xtra Workbench, you’ll also find the “Credit Cards & Accounts” tab. Home Depot Pro Xtra links all of your cards together, so making and tracking purchases is easy. You can link Home Depot credit cards, debit and credit cards, THD keytags, and checking accounts. You can also link Pro Xtra Reloadable Purchase Cards. These cards can be issued to employees with set spending limits that can be tracked and given e-receipts for your records.
Text2Confirm
With Text2Confirm ordering, you can authorize employee purchases quickly through text, so you don’t need to be with them if they have to run out to the store for a missing or broken part. Linking your home, office, or cell phone to your Pro Xtra Workbench gives you the ability to make payments as well, so you can purchase an item even when you’re on the go.
Professional Trade Organizations
At Home Depot, you can save even more when you connect with your professional trade organization. For a lot of trades organizations, their members also receive some pretty appealing perks as a part of the Home Depot Xtra program. Members of organizations such as the NAA, IEC, NARI, NREIA, and USC, for example, receive:
- Cash back rebates
- Competitive product pricing
- Dedicated national support team
- Easy and compliant e-procurement integration
What other benefits can Home Depot Pros get?
As a pro, you’ll also have access to a plethora of money and time-saving benefits that will add to your bottom line and help your business become the next big success story. So, pull up to your reserved Pro parking spot and check out these savvy Home Depot Pro Xtra discounts and benefits:
Commercial credit
Maximize your purchasing power with a Home Depot Commercial credit card. Applying with one of these cards is an easy process, and once approved, you’ll have access to some of their extra money-saving benefits:
- No annual fee
- Flexible payment options
- Easy-to-read, SKU level, itemized billing statements
- Online account management and purchase tracking
- 4x longer to make a return, up to 1 year, than regular Home Depot shoppers
A Home Depot Commercial credit card simplifies your bookkeeping and finances, so you don’t have to rummage through mounds of receipts and paperwork looking for purchases you made in the past. Every purchase on your commercial credit card will be displayed on your Pro Xtra Workbench which can be printed or exported later.
Bulk pricing
Walking through Home Depot is like walking through a forest. There are aisles with shelves stacked 30 feet high in warehouses that have over 200,000 square feet of space. Although it may be overwhelming, they have every tool, part, and product you can imagine when it comes to home repair. And if you’re a Pro member, you’ll have special bulk pricing to Home Depot’s spread of over 4,000+ eligible bulk products. Take a look at Home Depot’s featured categories for bulk items that may apply to you:
- Insulation
- Conduit
- Roofing
- Pavers
- Drywall
- Mortar & concrete
- Fencing
- Paint tools & supplies
As their slogan says, “More Saving. More Doing.” With bulk prices like these, you’ll get the job done at a fraction of the cost compared to shopping at other supply stores. Purchasing bulk items will increase your profit margin and allow you to get the job done faster by having all the materials you need, start to finish.
Shipping & delivery services
Customers crave immediate gratification. When they want a home repair, they want it done as soon as possible. Luckily, Home Depot offers its Pro members convenient shipping options so you can spackle their wall or lay down a new sidewalk in a jiffy.
Delivery right to Your doorstep
Whether you’re making a bulk purchase or buying a few items, take advantage of Home Depot’s free two-day delivery. Home Depot has thousands of eligible items online to choose from so you can plan for the next steps in a project and meet deadlines. And if you’re crunched for time, you can receive same-day or next-day express delivery if you order before noon! Rest assured knowing you’ll receive your order on time with over 2,500+ Home Depot’s located across the country that deliver straight to your job site.
Pick up in store
With thousands of Home Depots scattered across the country, you’re probably in close proximity to one. If this is the case, you can receive free pick-up in two hours for online orders, depending on availability. Additionally, you can enjoy free in-store pick-up on over a million eligible online items. Simply place your order, check your email for confirmation, and pick up at your local store by showing the service desk your ID and notification email.
The Home Depot rental
Not every job is the same. Sure, if you’re a landscaper you probably have the necessary tools such as shovels, rakes, and a lawn mower. But what if a client hired you to redo their sidewalk and there’s a giant tree stump in the way? If this is the case, you can go to your local Home Depot and visit their Pro Desk and learn about their tools for rent.
From stump grinders to concrete saws and floor strippers to pressure washers, Home Depot has it all. You can even rent large equipment such as scissor lifts, trucks, and moving trailers. This way, you won’t have to spend hundreds (even thousands!) of dollars on an expensive piece of equipment you only plan on using once.
Expanded assortment
Sometimes you may get odd jobs or unique customer specifications that require a hard-to-find piece or product. The last thing you want is to lose a bid because a competitor has the missing piece. With Home Depot’s Expanded Assortment, you can order millions of products, even those obscure commercial pieces you’ve never seen before, that aren’t available in-stores or online. Simply contact your local Pro Desk and tell them what piece you need and they’ll make sure you have it in no time.
Mobile Coupons
Nothing’s better than ringing out at the cash register, handing the cashier a stack of coupons, and watching the amount you owe drop lower and lower. Mobile coupons will send pro-exclusive text alerts straight to your phone with coupons, offers, new product updates, video demos, and more. Whether you want to operate sustainably, use products that are sourced responsibly, or learn more about your industry, signing up to receive texts will keep you in the loop. Even better, right when you enter your mobile number, you’ll receive a $5 coupon!
HOVER app
No matter what line of work you do, you probably find yourself breaking out the tape measurer for all of your projects. With the Home Depot HOVER App, there’s no need for this cumbersome tool. The HOVER App allows you to get accurate exterior measurements for roofing, painting, siding, windows, and doors straight from your phone or tablet. You can also create a 3D model of an ideal home for your client, so you can work together to create the dream home. With the ability to draw designs and make quotes in a fraction of time, you can boost your service business marketing growth and appeal to a larger target audience. With Home Depot’s HOVER App, you’ll gain a competitive edge to win more jobs and save time and money.
Does Home Depot price match?
Yes! Home Depot has a Low Price Guarantee that includes the price of the item(s) and shipping cost, and will even beat the competitor price by ten percent. The changing digital marketplace allows customers to wander through the aisles with their smartphone at hand giving them access to an entire industry. This allows customers to comparison shop to find the best deal. Home Depot’s Price Match guarantee will make sure you go home knowing you got the best deal. Price Match items must come from a competitor and do not include:
- Seasonal or clearance items
- Custom orders
- Items sold through third-party or discount sites
- Competitor pricing for professional services
How does Lowe’s ProServices match up to Home Depot’s Pro Xtra?
As you now know, Home Depot’s Pro Xtra Account gives you access to thousands of products at competitive prices with appealing services. But what about Lowe’s? Similar to Home Depot, Lowe’s has their own program for professionals like you, called Lowe’s for Pros. Lowe’s ProServices has services and products that are exclusive to account members. Here’s what a Lowe’s for Pros account offers:
Dedicated account management
Lowe’s ProServices is dedicated to helping professionals and companies of all sizes. Anywhere you are, a ProServices team member will be there to assist you with buying needs and questions. Additionally, you’ll have these Pro benefits:
- In-store and online setup of tax exemption
- Pricing built for the Pro
- Purchase approvals
- Single or multi-buyer online account setup
LowesForPros.com
Every second counts when you’re a professional trying to win a bid or satisfy customers. To streamline business operations on your end, Lowe’s created a “Pro-only” website called LowesForPros.com. Here, you’ll be able to:
- Set up Quick Order Lists to add multiple items to your cart by item number.
- Get access to Pro-exclusive promotions to save on the essentials for your business.
- Go catalog shopping by creating and managing catalogs to direct sending and control product selection.
- Use organization management to you manage settings and permissions across groups and users within your company.
- Organize your taxes by requesting a Lowe’s Tax-Exempt Management System (TEMS) ID to create and link certificates and upload documents for tax-exempt purchasing.
Convenient delivery
To ensure you get your materials on time for your next big project, Lowe’s offers numerous delivery options so you’re ready to lay the foundation for your next task. These shipping options include:
- In-Store Pick Up: Available during normal store operating hours, you can pick up your products in store at the customer service desk.
- Parcel Shipping: With parcel shipping, you can choose standard delivery (1-3 business days), 2-day delivery, and next-day delivery.
- Free Standard Shipping: For items weighing less than 150 lbs, you can get free standard shipping as long as the parcel is eligible.
Bulk items
Being a professional means you most likely have large-scale projects that require a ton of materials. At Lowe’s, you have access to over 2,000 bulk item products with savings ranging anywhere between 5% to 50% off.
Government solutions
If you’re a buyer from state, local, federal, educational and nonprofit organizations, you’ll have access to purchasing power with Lowe’s government cooperative purchasing contracts. Additional benefits include:
- No participation fees
- Dedicated ProServices sales and support
- Multiple ways to purchase
- Volume savings programs
- No minimum order requirements
- Eligible at all 1,700+ locations nationwide
- Contract-compliant procurement
- Discounted delivery
- 7% off point-of-sale savings per contract
Lowe’s Business Credit Cards
Lowe’s has three business credit card options to choose from if you create a Pro account. Depending on your business needs, you can choose any of the following business credit cards with varying benefits:
Lowe’s Business Account
This business credit card is best for businesses to save money and has additional benefits including:
- Pay over time with low monthly payments, or pay in full each month
- Easy-to-understand itemized statements
- 5% off every day
- Reduced jobsite delivery rates; see store for details
- No annual fee
Lowe’s accounts receivable
This business credit card is best for medium to large businesses that need accounting functionality. Additional benefits include:
- Pay in full each month
- 5% off every day
- Set up authorized buyers who can buy without a card
- Reduced jobsite delivery rates; see store for details
- No annual fee
Lowe’s Business Rewards Card from American Express
This business credit card is best for small businesses that want to receive points to redeem for gift cards to use towards business expenses. Additional benefits include:
- Accepted at Lowe’s and everywhere American Express Cards are accepted
- Earn rewards both inside and outside Lowe’s
- x3 points at restaurants and office supply stores in the US and wireless US telephone services
- x2 points at Lowe’s
- x1 points on other purchases
- No annual fee
Home Depot vs. Lowes — which is better?
When it comes to home improvement stores, Home Depot and Lowe’s are probably the first two you think of. Both offer similar products and are extremely prevalent across the United States, with 2,287 Home Depot stores and 2,015 Lowe’s stores worldwide in 2018. With similar products and easy accessibility, you may wonder which home improvement store will best suit your needs as a professional. That’s where the pro account comes in.
When it comes to choosing between a pro account with one of the major home improvement giants, it all comes down to preference and business needs. Home Depot has more stores nationwide, while Lowe’s has more credit card options for your business. However, Business Insider recently went into a Home Depot and Lowe’s store to figure out which store was better: Home Depot or Lowe’s. Who came out on top? Here’s what they found:
Home Depot
- A huge selection of products to choose from across all departments, such as flooring, lighting fixtures, paints, craft supplies, cleaning supplies, plants, tools, gadgets, and more
- Consultation center for people to get advice and tips on home improvement projects
- A few employees available in each department to answer questions and give help
- Regular workshops to teach customers about different home improvement projects
- Most items in the store were not labeled
- Multiple price check scanners
- Store was aimed at more home improvement industry professionals
- Check-out lines moved fast
Lowe’s
- Garden department was much smaller than the one at Home Depot
- Everything was clearly labeled
- Store seemed more geared towards DIY home improvement people who weren’t necessarily professionals
- Store was more underwhelming than Home Depot, with less inventory on their shelves
- Had a design-consultation center, similar to Home Depot’s
- Also offered home improvement workshops to customers
Bottom line, both home improvement stores have great financing plans, top-quality customer service, and a variety of products to choose from. In the case of this study by Business Insider, the Home Depot professional and contractor services are more geared towards professionals and has a larger inventory, while Lowe’s seemed more geared towards DIY home improvers. However, it’s important to remember that each Home Depot and Lowe’s vary by location, so the two in this case may be different than the local Home Depot and Lowe’s by you.
Wrapping up: all you need to know about the Home Depot Pro Xtra Account
If you’re a professional in a service industry such as construction, flooring, roofing, painting, landscaping, or a similar home improvement industry, signing up for a Home Depot Pro Xtra Account will save you time and money to boost your business. With exclusive member benefits such as volume pricing, paint rewards, purchase tracking, and business tools such as Text2Confirm ordering and order history, running a business has never been easier. And with Housecall Pro’s small business software, you’ll be able to streamline all your product purchases and business operations into one place so you can stay organized and focus on your growing business.
