HVAC Dispatcher Script Template (Free Download)
What an HVAC Dispatcher Script Is Used For
An HVAC dispatcher script ensures that your team collects the right information to help the customer and can be used in conjunction with
. Your dispatcher will establish the purpose for the call, gather basic contact information, and confirm an appointment. Great customer service goes a long way to building a long-lasting relationship with your clients.
HVAC Dispatcher Script Example
An HVAC dispatcher script includes:
Introduction
Purpose of the call
Caller information
Service needs
Appointment verification
Thank you
HVAC Dispatcher Script Template Download
During the pandemic, it is important to keep your technicians and customers safe. Here is a free phone screening template that includes previsit guidelines to ensure your dispatched technician's safety. Fill out the form below and download this free template to start using for your business today.