HVAC Dispatcher Script Template (Free Download)

HVAC Dispatcher Script Template (Free Download)

What an HVAC Dispatcher Script Is Used For

An HVAC dispatcher script ensures that your team collects the right information to help the customer and can be used in conjunction with

dispatching software for HVAC

. Your dispatcher will establish the purpose for the call, gather basic contact information, and confirm an appointment. Great customer service goes a long way to building a long-lasting relationship with your clients.

HVAC Dispatcher Script Example

An HVAC dispatcher script includes:

  1. Introduction

  2. Purpose of the call

  3. Caller information

  4. Service needs

  5. Appointment verification

  6. Thank you

HVAC Dispatcher Script Template Download

During the pandemic, it is important to keep your technicians and customers safe. Here is a free phone screening template that includes previsit guidelines to ensure your dispatched technician's safety. Fill out the form below and download this free template to start using for your business today.

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