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HVAC

6 Steps to a Memorable HVAC Customer Service Experience

What separates a good HVAC company from a great one? If you answered customer service, then you’re well on your way to greatness. Here are six simple...

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HVAC

35 HVAC Trade Shows to Attend in 2019 to Find the Best Tools, Technology, and Supplies

These are the best HVAC trade shows to sharpen your knowledge and build connections in the industry.

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Best HVAC Books for Beginners and Experts

HVAC

HVAC Books: The Best Books for HVAC Beginners & Experts

Looking for the best HVAC books? Whether you’re a seasoned HVAC technician or considering a career change into the heating, ventilation, and cooling ...

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Feature Focus - Text Messages

SMALL BUSINESS

Feature Focus: Text Messages

This weeks Feature Focus is about at how you can optimize your custom text messages to build a more personalized experience for your customers.

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feature focus - RECURRING SERVICE PLANS

SMALL BUSINESS

Feature Focus: Setting up Service Plans

This weeks Feature Focus is about creating recurring service plans for your home services company, generating recurring income and creating lifelong ...

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SMALL BUSINESS

Housecall Pro announces February 2019 Superpros

SAN DIEGO, March 8, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the February cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We do a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.

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Pile of HVAC tools

HVAC

Best HVAC Tools For Every Tech In 2019

Are you new to HVAC? Or maybe you have been around the block once or twice and just want see how the industry has evolved. Either way, here are the t...

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SMALL BUSINESS

Calculating Your Break Even Point In 4 Easy Steps

Need to know when your business starts to become profitable? Have a look at how to calculate you business' break even point in just simple steps.

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SMALL BUSINESS

Now Available: My Money Updates (Beta Version)

In case you missed it, we just released a bunch of updates to the ‘My money’ page. The beta version is live now, so go give it a look and let us know what you think. The goal was to make it easier to do several things related to your money - like easily know when you’ll be seeing your next deposit to your bank, how big that deposit will be, and some updates to make it easier to choose when you’d like to use instapay. The first thing you’ll probably notice is that there’s a lot more information to read, quickly. You can now see how much to expect will deposit today, how much will deposit soon, and how much is in transit to your bank. Pending transactions and payouts have been split out into two different tables to make that even clearer. Bank account, debit card, and identity verification settings have all been moved to behind the gear icon in the top right of the page, to make room for a lot of new features that we’ll announce soon. The first of these? There’s now a place for you to fill out a form to put your name in to be part of the beta test for our card readers . They’re $59 each, allow you accept Apple Pay, Google Pay, and chip-enabled cards, all at the low rate of 2.69%. Go give it a look .

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