Plumbing Dispatcher Script Template

What a Plumbing Dispatcher Script Template Is Used For

The plumbing dispatcher script is used to gather service information from customers. The script provides a uniform way to collect basic details, so staff can promptly respond to customers. This information is important for plumbing companies with an in-house dispatcher receiving outside calls.

Plumbing Dispatcher Script Example

A plumbing dispatcher script includes:

1. Greeting: welcoming statement

2. Call Details: date, time, reason

3. Customer Information: caller name, phone number, service address

4. Scheduling Information: customer meeting the technician, type of customer, type of property, plumbing location

5. Special Directions: general information to complete service requests (e.g. pets on property, front or back door access, road work outside home

6. Message For: employee names

Plumbing Dispatcher Script Template Download

Fill out the form below and download this free template to start using for your business today.

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