If a review generation strategy isn’t part of your current marketing strategy, it can come across as a bit overwhelming. Perhaps you might feel you are asking for too much; you got the business, why keep asking for more?
Customer service may be one of the most important things you do as a business owner.
We’ve talked about branding, customer service, and advertising. But guess what? All the effort you put into these things can be wiped out if a customer has a bad experience with one of your employees. Chat features can help prevent these concerns so you can keep on top of your customer service. Even a polite employee can create…
Customers want to hire a professional they like and trust. But being likable is not enough, home service professionals have to be ready to move past purchase obstacles keeping the customer from signing an estimate and approving a recommended service.