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Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

New Hire? You Need An Employee Onboarding Process Like This

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 14, 2019

Hiring a new employee

When hiring new employees, you need to have a standardized employee onboarding process. It will make the employees more productive, the hiring process more smooth, and produce greater job satisfaction.

Housecall Pro announces April 2019 Superpros

Alexa Greenberg

Posted by Alexa Greenberg

April 30, 2019

Superpro badge plain Level1

SAN DIEGO, April 30, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the January cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We perform a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.

5 Plumbing Sales Tips from Real Plumbers to Increase Revenue and Grow Your Brand

Kindra K.

Posted by Kindra K., Marketing Coordinator

April 26, 2019

Plumber upselling homeowner

Your greatest resource in growing your plumbing business is nurturing customer relationships and providing the ultimate in-home service experience. So what are the steps to increase sales on every call and build customer loyalty?

Employee Uniforms for Home Services Companies: Who Should Pay?

Kindra K.

Posted by Kindra K., Marketing Coordinator

April 19, 2019

Home Service Professional Uniform Examples

A recent discussion with some Housecall Pro customers revealed how they handle uniform expenses at their own home services companies.

Top Plumbing Specialties to Look Out for in 2019

Kindra K.

Posted by Kindra K., Marketing Coordinator

April 9, 2019

Housecall Pro Plumbing Specialities header

What plumbing specialties have the highest demand in 2019? Here is a list with average salaries.

Housecall Pro announces March 2019 Superpros

Alexa Greenberg

Posted by Alexa Greenberg

March 31, 2019

Superpro badge plain Level1

SAN DIEGO, March 31, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the January cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We perform a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.

Downloadable Credit Card Authorization Form & Information (Free Template)

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 28, 2019

credit card authorization for home service business

Read why a credit card authorization form is important and download a free template to use for your customers.

Collecting From Your Customers: How to Handle a Delinquent Customer

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 20, 2019

what do you when a small business client does not pay

Inevitably, in your home service or renovation business, you’ll face a customer who won’t pay for services. Here are a few reasons why and what to do if it happens to you.