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Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

How To Spot Counterfeit Money (and what to do when you receive it)

Stephen Altrogge

Posted by Stephen Altrogge, Author

June 19, 2019

Counterfeit Money

There are millions of dollars in counterfeit bills out there. How can you protect your business against them? In this post, we show you how to spot counterfeit money, what to do when you encounter it, and how to protect your business against it.

How To Create A Custom Work Order That Helps Streamline Your Home Services Business [Free Template]

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 13, 2019

home services tools

There are no wrong ways to write up a work order. However, with many different businesses offering unique value propositions, there are right ways to construct a work order that works for you and your customers.

Liability Waivers: Why They Matter for Home Services

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 11, 2019

laibility waiver hero

When a customer complains that your work created an unrelated issue, you could be in for a headache if you’re not prepared. That’s where liability waivers come in.

Why Using and Promoting Online Booking Matters for Your Business

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 5, 2019

online booking for home cleaners

Perhaps the most important thing you can do for your in-person business is to allow online booking. And then you need to tell everyone about it. Read more to learn how.

Housecall Pro announces May 2019 Superpros

Alexa Greenberg

Posted by Alexa Greenberg

May 31, 2019

Superpro badge plain Level1

SAN DIEGO, May 31, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the January cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We perform a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.

PCI Non-Compliance Fees: What They Are and How to Avoid Them

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 30, 2019

Here is a breakdown of how PCI-DSS compliance began, why it’s so important, and how to avoid costly non-compliance penalties.

Best Credit Card Processing Services for Small Businesses in 2019

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 28, 2019

credit card processing

Accepting credit cards as a form of payment is essential in order for a home-service business to survive in today’s marketplace. Here’s a look at the most common types of processing and how they compare.

Online Business Reviews - How To Be Seen By Your Audience

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 27, 2019

customer review hero

See all the frequently asked questions surrounding online customer reviews and how to use them to market your business.

How To Prepare The Ultimate Office Checklist To Keep Your Home Business On Task And Operating Smoothly (Template Included)

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 24, 2019

officechecklist

It's important that your office has various processes, tasks, responsibilities and plans in place that help your home service business stay on track. Learn what to include and download our free template.