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Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

Home Depot Pro Desk vs. Lowe's Pro Desk Full Comparison

Kindra K.

Posted by Kindra K., Marketing Coordinator

July 10, 2019

home depot vs lowes

Home Depot vs. Lowe’s Pro Desk, which is better? Once you learn the difference between these two programs, you’ll have a better idea of where you should shop—and how you can save.

20 Best Time Clock Apps for Small Business

Kindra K.

Posted by Kindra K., Marketing Coordinator

July 3, 2019

time clock app

It can be easy to feel overwhelmed while looking for a mobile clock app for your employees. That’s why we’ve rounded up 20 of the best time-card calculator apps, time-card apps with GPS tracking, and traditional time-clock systems for your consideration.

How To Deal With Customer Last-Minute Cancellations (Free No-Show Policy Template)

Kindra K.

Posted by Kindra K., Marketing Coordinator

July 2, 2019

customer last minute cancellation policy

Here are some things to know about whether you need a cancellation policy, how they work, and the best way to communicate a new policy to your customers.

QuickBooks Online vs Desktop: Which Is Better For Field Service Business?

James Griner

Posted by James Griner

July 1, 2019


This comprehensive comparison of the features and pros and cons of QBD versus QBO will help you understand what each of these options can bring to your home service business.

Housecall Pro announces June 2019 Superpros

Alexa Greenberg

Posted by Alexa Greenberg

June 30, 2019

Superpro badge plain Level1

SAN DIEGO, June 30, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the January cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We perform a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.

How a Car Detailing Business Increased Their Monthly Revenue by 44% With Housecall Pro

EJ Brown

Posted by EJ Brown

June 25, 2019

shine coat auto detailing

Learn how a car detailing business used Housecall Pro to manage customers info, booking and payments. The business saw a 44% increase in revenue monthly.

What Successful Home Service Businesses Do to Build Financial Stability

Christine Choi

Posted by Christine Choi

June 24, 2019


There are ways that home service business owners can maintain balanced finances and prepare for unexpected speedbumps. Make sure you follow these steps for increased stability.

Feature Focus: Job finished texts

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 21, 2019

feature focus - job finished texts

Today we're going to look at how you can optimize your job finished text messages to get more reviews for your business.

Feature Focus: Customer tags vs. job tags

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 21, 2019

feature focus TAGS

In Housecall Pro we have two types of tags that are used as internal identifiers. This just means that the customer can't see them, but you can. In this Feature Focus we will go over what the two tags are used for and how you can remember the difference.

Flat Rate vs. Hourly For The Trades, Which Is Better For Your Small Business?

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 21, 2019

hourly vs flat rate

Here are some basics about the two options and when flat rate pricing might make sense for your plumbing, HVAC, or electrical business.