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Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

The First Look At Housecall Pro’s New XL Plan

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Posted by Ian H., CEO

September 17, 2019

xl

Housecall Pro is the easiest tool for home service professionals to streamline and grow their businesses. We’ve now added innovative features that will help you meet – and exceed – your goals.

40+ Statistics on Slips, Trips, and Falls + Tips to Prevent

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Posted by Drew Page

September 17, 2019

slips, trips, and falls stats for preventing workplace injuries

Injuries in the workplace can greatly impact productivity and profitability. Understand how slips, trips, and falls contribute to a massive problem in the field service industry among others.

How to Leverage Your Top Pros Nomination

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Posted by Kindra K.

September 13, 2019

top pros hero 3

Earning Housecall Pro’s Top Pros nomination is one of the best ways to increase brand awareness and drive sales for your home services business. Learn how this year’s nominees are leveraging their nominations as best in class.

Service Business Websites 101: What Your Site Needs to Succeed [Infographic]

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Posted by EJ Brown

September 10, 2019

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To stand out in the service business industry, you need a high-performing website that's easy to use and easy to find.

Company Cell Phone Policy: Pros and Cons of Providing a Company Cell Phone

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Posted by Kindra K.

September 6, 2019

What should a home-service business cell phone policy be? Should you stop employees from using cell phones at work? Here is all you need to know.

Home Services Industry Report: Demand Across the Country [2019 Data]

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Posted by Kindra K.

September 5, 2019

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Which states have the highest demand for home services? We pulled data from Google and Indeed.com to give you this full home services industry report.

A Behind The Scenes Look At FieldEdge's Pricing

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Posted by Jarrod Miller-Dean

September 4, 2019

We analyzed how much FieldEdge software costs.

Want to know how much FieldEdge costs? Are you sure...? Have a look at FieldEdge's pricing model and instantly see how you can save over two thousand dollars.

Small Business Return Policy Tips + Refund Flowchart

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Posted by Drew Page

September 3, 2019

Header image with mail truck and packages metaphorical wings fluttering back as returns.

Your small business must consider a range of return and refund scenarios. Service-based business customers may ask for you to refund, replace, or rework. We cover the basics of a small business return policy and framework for deciding a course of action.

Housecall Pro announces August 2019 Superpros

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Posted by Alexa Greenberg

August 31, 2019

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SAN DIEGO, August 31, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the July cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We perform a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.