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Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

Small Business Return Policy Tips + Refund Flowchart

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Posted by Drew Page

September 3, 2019

Header image with mail truck and packages metaphorical wings fluttering back as returns.

Your small business must consider a range of return and refund scenarios. Service-based business customers may ask for you to refund, replace, or rework. We cover the basics of a small business return policy and framework for deciding a course of action.

How to Sell Recurring Service Agreements and Increase Revenue for Your Home Service Business

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Posted by Kindra K.

May 17, 2019

Service Pro Selling a Service Agreement

Learn why you need to be offering recurring service agreements, get tips for selling them, and also see how Housecall Pro's mobile recurring service plan feature empowers pros on jobs to sell and grow recurring revenue.

4 Reasons Customers Say “No” and How to Address Their Concerns

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Posted by Kindra K.

May 7, 2019

customer saying now

Customers want to hire a professional they like and trust. But being likable is not enough, home service professionals have to be ready to move past purchase obstacles keeping the customer from signing an estimate and approving a recommended service.

5 Plumbing Sales Tips from Real Plumbers to Increase Revenue and Grow Your Brand

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Posted by Kindra K.

April 26, 2019

Plumber upselling homeowner

Your greatest resource in growing your plumbing business is nurturing customer relationships and providing the ultimate in-home service experience. So what are the steps to increase sales on every call and build customer loyalty?

Feature Focus: Setting up Service Plans

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Posted by Kindra K.

March 8, 2019

feature focus - RECURRING SERVICE PLANS

This weeks Feature Focus is about creating recurring service plans for your home services company, generating recurring income and creating lifelong customers.

The Value of HVAC Maintenance Contracts: How to Generate More Revenue from Your Existing Customers

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Posted by Emily Bauer

January 11, 2019

Housecall HVACMaintenanceContracts Header

How can you ensure your current customers keep coming back to you consistently – while also providing great value as thanks for their loyalty? With HVAC maintenance agreements.

Everybody Wins With Recurring Service Agreements

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Posted by Kindra K.

November 20, 2018

Absolute Duct Chimney Employee

Recurring service agreements are a great new way for you to increase revenue for your business, strengthen your employee relationships, and increase your customer loyalty.

6 Ways to Grow Your HVAC Business (Without Spending a Dime on Marketing) [Infographic]

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Posted by Emily Bauer

November 6, 2018

6Ways Header

There’s a common misconception that you can only get big marketing results with an even bigger budget. But the truth is, you don’t  need  to spend a ton to market your business effectively. In fact, thanks in part to free tools like social media and email, there are more ways than ever to grow your business without spending anything at all on marketing. The infographic below digs into six paths you can take to expand your HVAC business without even touching your marketing budget.

How Recurring Revenue Helps Grow Your Home Service Business

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Posted by Emily Bauer

November 2, 2018

man-showing-woman-under-sink

Recurring revenue can help you not just get a grip on your current workload, but it can give you the space, freedom, and confidence that you need to plan for the future.