24 Best Plumbing Software in 2020 - Full Comparison

24 Best Plumbing Software in 2020 - Full Comparison

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Posted by Kindra K.

December 16, 2019

The plumbing industry trend is growing faster than ever. In 2020, industry revenue is expected to exceed $110 billion dollars. To catch up to the overall industry growth and outperform competitors, many plumbing businesses already started adopting plumbing software to streamline their daily operations and save time on redundant tasks.  

When it comes to managing and operating your plumbing business, efficiency matters. Streamlined scheduling and payment solutions not only make running a business easier, but they also demonstrate your customers that you are a professional business that values customer experience.  

Plumbing software not only helps automating tasks, but it also saves time, allows faster business growth, and boosts revenue. Instead of spending hours on tedious tasks such as invoicing and scheduling, you can now spend time on the more important aspects of growing your business.

What is a Plumbing Software?

Operating a plumbing business is not simple. You should not dwell on tedious tasks and spend a ton of time figuring out how accounting works. A plumbing software can reduce your pain and offer a simple solution for you to process payments, offer online booking, dispatch technicians and more. Plumbing software solutions are typically available for computers (Windows and Mac), tablets and smartphones (iOS and Android).

What Makes a Great Plumbing Software?

Choosing the right software for your plumbing business can be complicated. When comparing different plumbing software, you should consider pricing, features, reviews and more. The following aspects make a great software for plumbing professionals.

  • A user-friendly design and easy-to-learn setup 

  • A customizable platform that can be tailored to fit your business needs

  • Ability to use in office (desktop) and out in the field (mobile/tablet)

  • Reliable customer service

A good plumbing software should also encompass the following features:

  • Online booking - allows customers to book you directly online

  • Scheduling and dispatching - assign jobs to your techs and notify them when a scheduled job is coming up

  • Employee GPS tracking - see where your techs are located 

  • Automated marketing - follow up with customers after jobs to build a loyal customer base

  • Invoicing and payment - using technology to generate invoices and allow credit card payment 

  • Reporting dashboard - the ability to see your plumbing company’s performance data online

Grow your plumbing service with the ultimate plumbing software by Housecall Pro. Easily manage jobs, workflow and get more jobs booked online. Sign up today for a free 14-day trial.

List of Plumbing software covered in this article (click to jump to section): 

  1. Housecall Pro

  2. mHelpDesk

  3. Wintac

  4. Jobber

  5. RazorSync

  6. Kickserv

  7. ServiceM8

  8. FieldEdge

  9. Verizon Connect Work

  10. Service Titan

  11. Jonas Enterprise

  12. FastPIPE

  13. Service Fusion

  14. Commusoft

  15. Tradify

  16. Plumbing Estimating Software

  17. ServiceBox

  18. Vonigo

  19. simPRO Software

  20. FieldEZ

  21. Workiz

  22. FieldAware

  23. Breezeworks

  24. FieldPulse

Who Should Use Plumbing Software?

Whether you own a solo plumbing business or manage a large, established plumbing company, using an all-in-one plumbing software can make sure your company is operating in full efficiency. For smaller plumbing companies, using a software can make you look like the bigger guys in the competition and give your customers the same level of professional experience. For larger plumbing companies, a plumbing software allows you to know your numbers more accurately and really impress your customers with seamless communication.

Why Plumbing Businesses Need Software

Having software reduces the amount of paperwork that you'll have to store in file cabinets. You won’t have to worry about losing paper documentation when you can access all important files electronically. Leveraging a software to help you deal with finances, employee management, job management and marketing manually on a daily basis can save you hundreds of hours a year.

24 Plumbing Software For Your Business 

(In order of highest to lowest Capterra reviews)

1. Housecall Pro

Housecall Pro is the all-in-one solution for plumbing businesses. The software is easy to learn for both owners and operators, no training is necessary. Compared to other plumbing software in the market, Housecall Pro offers more competitive pricing options and a comprehensive list of features. The software is used by both smaller and larger plumbing companies. You have the freedom to choose a plan based on the features your company needs. Currently, more than 15,000 home service companies use Housecall Pro to streamline their day to day business. 

Features:

  • Estimates, invoicing and payment

  • Scheduling and dispatching

  • Customer communication

  • Employee GPS tracking

  • Mobile and tablet access

  • Automated marketing

  • Recurring service plans

  • Sales proposal

  • Strategic account manager

  • Reviews

  • Advanced reporting dashboard

  • QuickBooks Online Integration

Platforms: Android, iOS, Desktop (Cloud/SaaS/Web)

Pricing: Free trial (14 days), Start (1 user) $49/month, Grow (5 users) $109/month, XL (enterprise solution) pricing varies

Capterra Review:

  • Overall - 4.7/5

  • Ease of Use - 4.7/5

  • Customer Service - 4.8/5

  • Total Reviews - 2069

Download: Android (4.0 stars)/ iOS (4.4 stars)

2. mHelpDesk

mHelpDesk offers a management solution for small to medium-sized plumbing businesses. With this tool, you can automate your payments, accept electronic signatures and plan your plumbing routes.

Features:

  • Quotes and estimates

  • Billing and invoice

  • Electronic signature

  • Online time clock

  • Work order management

Platforms: Android, iOS, Desktop (Cloud, SaaS, Web)

Pricing: Starts at $169/month (Price varies. Must set up a demo to get exact pricing.)

Capterra Review:

  • Overall - 4.3/5

  • Ease of Use - 4.3/5

  • Customer Service - 4.4/5

  • Total Reviews - 782

3. Wintac

Wintac provides automation tools for plumbing businesses and contractors. With its mobile app, you can manage customer accounts, plumbing staff and workflow. This software is specifically designed for service contractors

Features:

  • Online time clock

  • Dispatching

  • Service history tracking

  • Contract management

  • Payment collection in the field

Platforms: Desktop (Windows, Cloud, SaaS and Web)

Pricing: Starts at $2,695 and $1,245 for each additional user, Mobile access $30/month/user, Financing option is $87/month until the balance is paid off.

Capterra Review:

  • Overall - 4.2/5

  • Ease of Use - 4.1/5

  • Customer Service - 4.2/5

  • Total Reviews - 688

4. Jobber

Jobber software provides plumbing business organization, scheduling and billing tools. You can manage workflow from the field or in the office. Synchronization with accounting software is also supported.

Features:

  • Billing and invoicing

  • Dispatching

  • Scheduling

  • Mobile access

  • Online time clock

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Free Trial, Core Plan (1 user / Annual - $29/month, Monthly - $39/month), Connect (up to 7 users / Annual - $99/month, Monthly - $129/month, Grow (up to 30 users / Annual - $199/month, Monthly - $249/month)

Capterra Review:

  • Overall - 4.6/5

  • Ease of Use - 4.6/5

  • Customer Service - 4.7/5

  • Total Reviews - 538

5. RazorSync

RazorSync is a mobile app that is designed for service industries including plumbing. You also have access to common plumbing software features such as online booking and employee dispatching. 

Features:

  • Mobile access

  • Quotes and estimates

  • Scheduling

  • Service history tracking

  • Work order management

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Free Trial, Solo (Up to 2 users, $45/month/paid monthly, $40/month/paid annually), Team (up to 7 users, $135/month/paid annually. $115/month/paid monthly, Pro (Up to 15 users, $280/month/paid monthly, $240/month/paid monthly), Enterprise (Unlimited users, Activation fee - $800, $725/month/paid monthly, $630/month/paid annually)

Capterra Review:

  • Overall - 4.4/5

  • Ease of Use - 4.2/5

  • Customer Service - 4.6/5

  • Total Reviews - 438

6. Kickserv

Kickserv creates job estimates and integrates with QuickBooks. The tool works better with companies that have fewer than 25 employees. Other features include online booking and customer leads management. 

Features:

  • Billing

  • Invoicing

  • Routing

  • Quotes and estimates

  • Work Order Management

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Solo (1 user, $59/month/paid monthly), Starter (Small Teams, $99/month/paid monthly, $79/month/paid annually), Business (Growing Teams, $199/month/paid monthly, $159/month/paid annually), Premium (Business Pros, $239/month/paid annually, $299/month/paid monthly)

Capterra Review:

  • Overall - 4.3/5

  • Ease of Use - 4.3/5

  • Customer Service - 4.3/5

  • Total Reviews - 292

7. ServiceM8

ServiceM8 manages maintenance schedules, invoicing, estimates, safety reports and more. The software is designed for plumbing companies with less than 30 employees and it integrates with QuickBooks Online and Xero.

Features:

  • Billing and Invoicing

  • Dispatching

  • Routing

  • Quotes and Estimates

  • Scheduling

Platforms: iOS, Desktop (Cloud, SaaS and Web)

Pricing: Free Trial, Starting at $29/month (Includes 20+ add-ons, free accounting integration, unlimited users, unlimited storage and 24/7 support)

Capterra Review:

  • Overall - 4.7/5

  • Ease of Use - 4.6/5

  • Customer Service - 4.7/5

  • Total Reviews - 280

8. FieldEdge

FieldEdge is designed to be a field service software solution for plumbing contractors. Users can manage payments and send invoices. QuickBooks integration is included, and you can create mobile customer service agreements to eliminate repetitive tasks.

Features:

  • Electronic signature

  • Dispatching

  • Payment collection in the field

  • Routing

  • Service history tracking

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Must schedule a demo for pricing information.

Capterra Review:

  • Overall - 4.3/5

  • Ease of Use - 4.3/5

  • Customer Service - 4.6/5

  • Total Reviews - 227

9. Verizon Connect Work

Plumbing companies can manage different aspects of your plumbing business with Verizon Connect Work. The tool works for plumbing companies of different sizes while also offering a mobile solution that can be used on smartphones and tablets.

Features:

  • Billing and invoicing

  • Quotes and estimates

  • Payment collection in the field

  • Work order management

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Capterra Review:

  • Overall - 2.7/5

  • Ease of Use - 3.0/5

  • Customer Service - 2.7/5

  • Total Reviews - 143

10. ServiceTitan

ServiceTitan’s product features are designed to automate processes for larger plumbing businesses. Common features include sales management, accounting, invoicing, scheduling and more.

Features:

  • Contact database

  • Mobile access

  • Online time clock

  • Payment collection in the field

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Pricing varies. Must speak with a representative to get quotes.

Capterra Review:

  • Overall - 4.6/5

  • Ease of Use - 4.5/5

  • Customer Service - 4.7/5

  • Total Reviews - 138

11. Jonas Enterprise

Jonas Enterprise is a construction management software that works for the plumbing industry. Software features cover analytical, financial and reporting tools. 

Features:

  • Accounts payable

  • Overrun projections

  • Accounts receivable

  • Cash management

  • Construction breakdowns

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: One time fee of $8,000

Capterra Review:

  • Overall - 4.1/5

  • Ease of Use - 3.8/5

  • Customer Service - 4.1/5

  • Total Reviews - 127

12. FastPIPE

FastPIPE is a customizable software solution for plumbing businesses. Their popular features include estimating , pricing, products and labor calculations. Interestingly, the tool also offers online training, program upgrades and customer support.

Features:

  • Change orders

  • Fitting management

  • Cost database

  • Commercial and industrial

  • Quotes and proposals

Platforms: Desktop (Cloud, SaaS, Web)

Pricing: Leasing option - $225/month; $4,995/one-time/user

Capterra Review:

  • Overall - 4.7/5

  • Ease of Use - 4.7/5

  • Customer Service - 4.9/5

  • Total Reviews - 121

13. Service Fusion

Service Fusion is designed for small and medium-sized plumbing service companies and offers tools to streamline work order entries, scheduling, dispatching and other business operations. It also offers a way to communicate with field workers in real-time.

Features:

  • Training available

  • Billing

  • Invoicing

  • Electronic signature

  • Mobile access

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Free Trial, Starter ($99.00/month), Plus ($199/month) and Pro ($349/month), Unlimited users for all plans

Capterra Review:

  • Overall - 4.5/5

  • Ease of Use - 4.5/5

  • Customer Service - 4.6/5

  • Total Reviews - 120

14. Commusoft

Commusoft is a software designed for electrical, plumbing, and HVAC businesses. The tool allows integration with Quickbooks and can help manage digital work orders with its mobile app.

Features:

  • Billing and invoicing

  • Contact database

  • Online time clock

  • Routing

  • Work order management

Platforms: iOS, Android and Desktop (Cloud, SaaS and Web

Pricing: Free trial; Basic Plan - $35/month/user, Paperless Office Plan - $60/month/user, Enterprise Plan - Must contact representative for pricing

Capterra Review:

  • Overall - 4.3/5

  • Ease of Use - 4.2/5

  • Customer Service - 4.4/5

  • Total Reviews - 109

15. Tradify

With Tradify, you can manage up to 20 plumbers on one platform. The software works better for a plumbing company with less than 20 employees. You can create job estimates, manage timesheets, and more. The tool is also available with training (in person, live online, webinars and documentation).

Features:

  • Billing

  • Electronic signature

  • Online time clock

  • Quotes and estimates

  • Payment collection in the field

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Tradify (Up to 9 users, $29.00/per month/per user), Tradify Pro (10+ users; Must speak with representative for a price quote.)

Capterra Review:

  • Overall - 4.6/5

  • Ease of Use - 4.7/5

  • Customer Service - 4.8/5

  • Total Reviews - 100

16. Plumbing Estimating Software

Plumbing Estimating Software offers four types of training - in person, live online, webinars and documentation. The software supports mechanical piping trades and plumbing for construction firms. It also comes with a PDF Takeoff Program and Design Estimating Pro.

Features:

  • Billing and Invoicing

  • Contract Management)

  • Payment Collection in the Field

  • Work Order Management

Platforms: Windows, Mac, Desktop (Cloud, SaaS and Web)

Pricing: Must contact company representative for pricing.

Capterra Review:

  • Overall - 4.4/5

  • Ease of Use - 4.2/5

  • Customer Service - 4.7/5

  • Total Reviews - 96

17. ServiceBox

ServiceBox is a tool for managing employees for plumbing companies and creating work orders from one platform. Like many others, this tool Integrates with Quickbooks and Sage 50. Training is included after onboarding (in person, live online, webinars and documentation).

Features:

  • Billing

  • Invoicing

  • Contract Management

  • Quotes and estimates

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Must contact representative for a price quote.

Capterra Review:

  • Overall - 4.4/5

  • Ease of Use - 4.2/5

  • Customer Service - 4.5/5

  • Total Reviews - 67

18. Vonigo

Vonigo is designed to handle different management processes in the plumbing industry. Other features include managing work orders and estimating jobs. The tool is accessible from anywhere that has an internet connection. 

Features:

  • Billing and invoicing

  • Electronic signature

  • Inventory management

  • Online time clock

  • Quotes and estimates

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Free Trial; Must contact representative for exact pricing based on your company's needs.

Capterra Review:

  • Overall - 4.7/5

  • Ease of Use - 4.4/5

  • Customer Service - 4.8/5

  • Total Reviews - 66

19. simPRO Software

simPRO manages simple or complex plumbing workflows. It is designed to be used by plumbing contractors/companies and it helps with inventory management and quoting jobs. Training is available upon request.

Features:

  • Invoicing

  • Electronic signature

  • Inventory management

  • Online time clock

  • Mobile access

  • Quotes and estimates

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Must speak with representative for pricing.

Capterra Review:

  • Overall - 4.4/5

  • Ease of Use - 4.1/5

  • Customer Service - 4.3/5

  • Total Reviews - 66

20. FieldEZ

FieldEZ offers a field service management system for plumbers. Mobile solutions include scheduling, service tracking and billing. 

Features:

  • Appointment scheduling

  • Class scheduling

  • Multi-location

  • Alerts and notifications

  • Group scheduling

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Free trial, Starts at $15/month/user; Must speak with a representative for additional pricing.

Capterra Review:

  • Overall - 4.8/5

  • Ease of Use - 4.8/5

  • Customer Service - 4.7/5

  • Total Reviews - 63

21. Workiz

Plumbing businesses can track plumbing services, create reports and receive payments with Workiz. The software operates on desktops, tablets and smartphones. Integration with QuickBooks is also supported.

Features:

  • Mobile access

  • Inventory management

  • Online time clock

  • Payment collection in the field

  • Contract management

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Starter (Up to 2 users, $50/month), Team (Up to 6 users, $130/month), Pro (Up to 15 users, $260/month)

Capterra Review:

  • Overall - 4.5/5

  • Ease of Use - 4.6/5

  • Customer Service - 4.6/5

  • Total Reviews - 61

22. FieldAware

FieldAware offers field service management solutions for plumbing companies of all sizes. The software includes mobile access, work order management, job scheduling, and other features. Free demo and training are available.

Features:

  • Accounting integration

  • Change orders

  • Contract management

  • Live online training

  • Work order management

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Must speak with a representative for pricing.

Capterra Review:

  • Overall - 3.6/5

  • Ease of Use - 3.6/5

  • Customer Service - 3.5/5

  • Total Reviews - 49

23. Breezeworks

Breezeworks includes a variety of management, scheduling, and work order features. The tool automates communication, monitors business operations and accepts in-app payments. 

Features:

  • Billing

  • Electronic signature

  • Employee scheduling

  • Mobile access

  • Routing

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Free trial; Pricing starts at $29.99/month/user.

Capterra Review:

  • Overall - 4.8/5

  • Ease of Use - 4.8/5

  • Customer Service - 4.9/5

  • Total Reviews - 23

24. FieldPulse

FieldPulse is designed to build customer relationships and streamline business processes. The tool has similar features as other plumbing software mentioned above and is used by Plumbing companies and small businesses from other industries.

Features:

  • Contact database

  • Inventory management

  • Mobile access

  • Payment collection in the field

  • Quotes and estimates

Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)

Pricing: Free Trial, Free Version Available, Pricing starts at $39/month/user

Capterra Review:

  • Overall - 5/5

  • Ease of Use - 4.8/5

  • Customer Service - 4.9/5

  • Total Reviews - 16

Housecall Pro is rated the #1 software to run your HVAC, Plumbing, Electrical, Carpet Cleaning and other home service businesses. Our features allow you to schedule and dispatch jobs, get booked online, send invoice and receive payment within minutes whether if you are in the office or out in the field. This comprehensive software can help you grow revenue by 30% in one year and save up to 500 hours a year. Join all the other successful home service businesses who have already started and try Housecall Pro for 14 days free today.

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