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Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

Liability Waivers: Why They Matter for Home Services

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 11, 2019

laibility waiver hero

When a customer complains that your work created an unrelated issue, you could be in for a headache if you’re not prepared. That’s where liability waivers come in.

How Much Does An HVAC Technician Make In Every State: Full 2019 Data [Infographic]

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 6, 2019

HVAC Salaries By Location

What does the salary for an HVAC tech look like in your area? Use this data to see if you're paying your techs market value.

Why Using and Promoting Online Booking Matters for Your Business

Kindra K.

Posted by Kindra K., Marketing Coordinator

June 5, 2019

online booking for home cleaners

Perhaps the most important thing you can do for your in-person business is to allow online booking. And then you need to tell everyone about it. Read more to learn how.

How Much Does a Plumber Make in Every State: Full 2019 Data [Infographic]

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 31, 2019

Plumbing Salaries By Location

Wondering how much to pay your new plumbing hires? We analyzed thousands of posted jobs openings to determine the average salary for plumbers in every state, as well as the number of jobs over $55,000.

Housecall Pro announces May 2019 Superpros

Alexa Greenberg

Posted by Alexa Greenberg

May 31, 2019

Superpro badge plain Level1

SAN DIEGO, May 31, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the January cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We perform a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.

PCI Non-Compliance Fees: What They Are and How to Avoid Them

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 30, 2019

Here is a breakdown of how PCI-DSS compliance began, why it’s so important, and how to avoid costly non-compliance penalties.

HVAC Business Insurance: Everything to Know for Proper Protection & Peace of Mind

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 29, 2019

hvac insurance

HVAC business insurance is a necessity that you will need before you start performing any work in the heating, ventilation, and air conditioning industry.

Online Business Reviews - How To Be Seen By Your Audience

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 27, 2019

customer review hero

See all the frequently asked questions surrounding online customer reviews and how to use them to market your business.

How To Prepare The Ultimate Office Checklist To Keep Your Home Business On Task And Operating Smoothly (Template Included)

Kindra K.

Posted by Kindra K., Marketing Coordinator

May 24, 2019

officechecklist

It's important that your office has various processes, tasks, responsibilities and plans in place that help your home service business stay on track. Learn what to include and download our free template.