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Housecall Pro blog

Everything you need to succeed as a Home Services company in a digital world.

Collecting From Your Customers: How to Handle a Delinquent Customer

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 20, 2019

what do you when a small business client does not pay

Inevitably, in your home service or renovation business, you’ll face a customer who won’t pay for services. Here are a few reasons why and what to do if it happens to you.

Are HVAC Marketing Postcards Still Effective? Here’s What the Data Says

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 19, 2019

spring clean is a great time for small businesses to do direct mail marketing

Are HVAC marketing postcards still an effective way to market your home service business in 2019? Find out what the data says about direct mail vs. email marketing – and discover how to get the most value out of your next HVAC postcard campaign.

How to Get HVAC Leads: Strategies to Grow Your HVAC Business

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 18, 2019

HVAC leads reviews yelp

Finding new customers can be tricky, but it’s all about strategizing new ways to land hot leads to increase your revenue. Here is a rundown on the best tips and tricks to boost your business by generating leads that convert to customers.

6 Steps to a Memorable HVAC Customer Service Experience

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 15, 2019

HVAC Customer Service Cover Image

What separates a good HVAC company from a great one? If you answered customer service, then you’re well on your way to greatness. Here are six simple, effective ways to solidify your client service game.

35 HVAC Trade Shows to Attend in 2019 to Find the Best Tools, Technology, and Supplies

Paul

Posted by Paul

March 13, 2019

HousecallPro HVACTradeshow Header

These are the best HVAC trade shows to sharpen your knowledge and build connections in the industry.

HVAC Books: The Best Books for HVAC Beginners & Experts

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 11, 2019

Best HVAC Books for Beginners and Experts

Looking for the best HVAC books? Whether you’re a seasoned HVAC technician or considering a career change into the heating, ventilation, and cooling industry, these books can help you enhance your skill set and promote your HVAC service.

Feature Focus: Setting up Service Plans

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 8, 2019

feature focus - RECURRING SERVICE PLANS

This weeks Feature Focus is about creating recurring service plans for your home services company, generating recurring income and creating lifelong customers.

Feature Focus: Text Messages

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 8, 2019

Feature Focus - Text Messages

This weeks Feature Focus is about at how you can optimize your custom text messages to build a more personalized experience for your customers.

Housecall Pro announces February 2019 Superpros

Alexa Greenberg

Posted by Alexa Greenberg

March 8, 2019

Superpro badge plain Level1

SAN DIEGO, March 8, 2019 - Housecall Pro, the #1 rated app for home service companies, has announced the February cohort of Superpros.  This program is dedicated to defining excellence and identifying the highest quality local home service companies. The Superpro community includes the best Pros in each industry across the country, allowing for a unique opportunity to connect with equal caliber service professionals. Every month, we award this status to Housecall Pros dedicated to providing their customers with a transparent, modern, and online experience from day one, establishing a strong relationship for years to come. At this time, only 5% of Housecall Pro users are awarded with Superpro status. The Superpro Program was relaunched in the beginning of this year with a new application and stricter eligibility requirements. These requirements include offering a seamless online booking experience for customers on both website and Facebook pages, detailed and personable pictures and descriptions for all services to further facilitate an easy and customer-friendly booking experience, an average of 4.5 star reviews across all platforms , and high-account usage. We do a detailed audit of the Pro’s account to ensure they have met all requirements. Once they have been approved for Superpro status, we require the Pro to sign the Superpro Code of Ethics. This Superpro Codes of Ethics is signed by the company promising elite professionalism, quick response times to both customers and other Pros, and overall responsibilities as a Superpro in the home service community. Together, Superpros are dedicated to bringing trust and value back into the trades.

Best HVAC Tools For Every Tech In 2019

Kindra K.

Posted by Kindra K., Marketing Coordinator

March 5, 2019

Pile of HVAC tools

Are you new to HVAC? Or maybe you have been around the block once or twice and just want see how the industry has evolved. Either way, here are the top HVAC tools every professional needs.