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Jobber vs Service Autopilot vs Housecall Pro

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Jobber vs Service Autopilot vs Housecall Pro

Housecall Pro

Service Autopilot

Jobber

Basic Account Setup

5-steps

n/a

2-steps

Mobile App

iOS & Android

iOS & Android

iOS & Android

Offer Free Trial?

14-day free trial

30-day money back guarantee

14-day free trial

Pricing

Starts at $49/month based on the number of users & features

$47/month-$197/month + a one-time $97-$999 setup fee

$69/month-$259/month ($19/month for the Lite Plan) annually or +13% for month to month

Integrates with Quickbooks Online?

Yes

Yes ($25/month additional)

Yes

Integrates with Reviews Sites (Google & Yelp)?

Yes

No

No

Online Booking

Yes

No

No

Marketing Automation

Yes

No

No

Reviews (rounded weighted average)

4.6 with 6,186 reviews

4.1 with 341 reviews

4.3 with 2,017 reviews

Housecall Pro

Service Autopilot

Jobber

Basic Account Setup

5-steps

n/a

2-steps

Mobile App

iOS & Android

iOS & Android

iOS & Android

Offer Free Trial?

14-day free trial

30-day money back guarantee

14-day free trial

Pricing

Starts at $49/month based on the number of users & features

$47/month-$197/month + a one-time $97-$999 setup fee

$69/month-$259/month ($19/month for the Lite Plan) annually or +13% for month to month

Integrates with Quickbooks Online?

Yes

Yes ($25/month additional)

Yes

Integrates with Reviews Sites (Google & Yelp)?

Yes

No

No

Online Booking

Yes

No

No

Marketing Automation

Yes

No

No

Reviews (rounded weighted average)

4.6 with 6,186 reviews

4.1 with 341 reviews

4.3 with 2,017 reviews

An in-depth comparison of how Jobber compares to two other software, Service Autopilot, and Housecall Pro, for managing and growing your service business.


What is better Jobber, Service Autopilot, or Housecall Pro? The best field or home service app is one that is simple to use, empowers you to grow your business, and provides an excellent experience for your customers.

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To help answer your questions, we take an in-depth look behind the curtain of three competing platforms to help you decide which one best fits your needs based on the setup process, features, pricing, and reviews.

The chart below gives you a quick overview to compare Service Autopilot, Jobber and Housecall Pro.

Included are full detailed descriptions below along with screenshots of each platform.

Mobile App

Housecall Pro

Housecall Pro’s mobile app is organized with five tabs at the bottom: dashboard, schedule, messages, customers, and more. The mobile app is meant to be used out in the field, so in order to set up additional features, you need to use the web portal.

Mobile app dashboard on Housecall Pro

Jobber

Jobber’s mobile app is much simpler than the web portal. It’s organized in three tabs with your schedule, clients, and time sheet. The plus button gives you access to add a new task, quote, job, expense, or client. For additional features or reporting, log in on the computer to access the web portal.

Plus button on Jobber

Service Autopilot

Service Autopilot's mobile app offers GPS and time tracking, email and text reminders, credit card payments, and the ability to take, view and send pictures.

Features

Housecall Pro, Jobber, and Service Autopilot all cover scheduling, estimates/quotes, invoicing, and payments. Big differences include integrations and additional feature sets.

Service Autopilot and Jobber both focus their feature sets on organizing and streamlining the business to save you time. Both are fairly robust in their feature sets and customizations for the above purposes. Rather than going just as deep in the features to keep the business organized, Housecall Pro decided to add additional features to promote business growth.

If you’re looking for a software that is not as detailed but is more well rounded, then Housecall Pro is your best bet for managing and growing your service business. If you’re looking for something very robust to manage the business and need features like custom forms or job costing, then Jobber or Service Autopilot is the way to go.

Housecall Pro

Service Autopilot

Jobber

Number of Organize and Save Time Features

7

12

9

Number of Grow Revenue Features

6

1

2

Number of Customer Experience Features

4

1

2

Number of Financial Features

4

5

4

Housecall Pro

Service Autopilot

Jobber

Number of Organize and Save Time Features

7

12

9

Number of Grow Revenue Features

6

1

2

Number of Customer Experience Features

4

1

2

Number of Financial Features

4

5

4

Housecall Pro Features

Housecall Pro has a wide range of useful features to benefit different areas of your service business. This software is designed meticulously to help you save time, get more jobs, get paid faster, and give your customers the great experience they need.

Housecall Pro’s major features include:

scheduling, dispatching, estimating/invoicing, time tracking with timesheets, text/email notifications, email/postcard marketing, reviews, online booking, employee GPS Tracking, recurring service agreements, customized reporting, payments, instapay, and Quickbooks Online integration.

Other integrations include:

Broadly, NiceJob, Convert, Google Calendar, Zapier, Fundbox and Yelp. Soon to come are employee expense cards, consumer financing, and additional integrations.

Pros:

Housecall Pro’s mobile app is very user-friendly and so is their web portal. It’s easy for anyone to understand and learn to use the App.

The marketing features such as online booking, reviews, postcard/email marketing can all help you grow your revenue online and get more loyal customers. Housecall Pro also integrates with a wide range of other companies that specialize in website builders, generating reviews, business lending, Yelp to tap into their marketplace and more.

Cons:

Housecall Pro only operates in the US and Canada and does not have custom forms/templates to create items like checklists or other pdf reports. Other features we currently lack include job costing, inventory tracking, chemical tracking, and equipment management. Quickbooks Online is the only accounting software being integrated at the moment.

Service Autopilot Features

Service Autopilot’s feature set focuses deeply on keeping track of everything, organization, and managing your service business.

Service Autopilot’s major features include:

scheduling, dispatching, invoicing, client and lead management, reporting and expenses, accounting management, credit card processing, employee tracking, job costing, asset tracking, route optimization, estimates/proposals, chemical tracking, marketplace, automated reports, two-way Quickbooks sync, and automation.

Pros:

Besides focusing on organizing your operations, many of their features also cover all the details in helping you manage your service jobs. These features also work for larger projects and contracts.

Cons:

Lack of customer facing features besides the client portal. Lack of marketing features and marketing automation.

Jobber Features

Jobber’s feature set is focused on keeping your business organized, impressing your customers, and growing your business.

Jobbers major features include:

scheduling, dispatching, invoicing/quoting, a client manager and client hub, QBO and XERO integration, expense tracking, time tracking, and timesheets, routing, GPS tracking, customer reminders, and client follow up, reporting and chemical tracking.

Pros:

Jobber does customization and tracking well. They have custom forms/fields for quotes, invoices, customer information, property information and various tracking mechanisms for expenses, chemicals, and time tracking.

Cons:

Jobber lacks features that directly help you grow revenue. The work requests from client hub does help with repeat business if your customers use it. Faster payments can help with cash flow and reporting gives you insight into your business, but both these features help to grow the business indirectly and don’t contribute to finding new customers.

Pricing

Housecall Pro, Service Autopilot and Jobber’s pricing all varies based on users and features.

Housecall Pro Pricing

starts at $49/month and varies based on additional features and users. Field and office users do not differ in price.

hcp pricing

Service Autopilot Pricing

Service Autopilot's pricing has three plans priced at $47/month for the Startup plan, $79.97/month for the Pro plan, and $197.97/month for the Pro Plus plan. Each plan is priced based on features.

All the plans come with one office user and additional office users cost $25/month each while additional field users cost $15/month each.

Quickbooks or Quickbooks Online integration costs an additional $25/month and a client portal costs an additional $19.97/month.

The one-time signup fee is $97 for the Startup and Pro plan. There’s a $999 one time signup fee for the Pro Plus Plan.

Pricing plans on Service Autopilot

Jobber Pricing

Jobber’s packages range from $78/month and go up to $291/month, if paid monthly. Pricing varies based on users and features. They also have a Lite Plan starting at $22/month.

Pricing packages on Jobber

If you pay annually, you save 13% and pricing starts at $69/month and goes up to $259/month. For the Lite Plan, you’d pay only $19/month.

Reviews

Housecall Pro Reviews

  • Capterra - 4.7 with 2377 Reviews

  • Get App - 4.74 with 2378 Reviews

  • Software Advice - 4.74 with 2377 reviews

  • G2 Crowd - 4.3 with 90 reviews

  • iOS App Store - 4.5 with 2500 reviews

  • Android Google Play Store – 3.7 1160 reviews

Service Autopilot Reviews

  • Capterra - 4.4 with 102 reviews

  • Get App - 4.35 with 102 reviews

  • Software Advice - 4.35 with 102 Reviews

  • G2 Crowd - 4.0 with 15 reviews

  • iOS App Store - 3.6 22 reviews

  • Android Google Play Store - 3.5 168 reviews

Jobber Reviews

  • Capterra - 4.6 with 550 reviews

  • Get App - 4.58 with 550 reviews

  • Software Advice - 4.59 with 549 reviews

  • G2 Crowd - 4.2 with 109 reviews

  • iOS App Store - 4.2 192 reviews

  • Android Google Play Store - 4.2 604 reviews

Summary

Housecall Pro’s software provides a well-rounded set of tools to help you manage and grow your service business. If you’re looking for something simple to understand and can help you with both organizing and growing your business, then Housecall Pro is the best option for you.

Service Autopilot’s software has a wide range of features and is more customizable than the other two options but with that comes additional time spent on setup and a longer learning process. If you need tools to help manage projects, suppliers, purchase orders, service work and care about tracking details, then Service Autopilot might be what you’re looking for.

Jobber provides a full suite of tools to organize and streamline your service business. What makes them different than the other two is the option to customize forms/fields and processes. If you need that extra room of flexibility and would like to have modular functions, then Jobber might fit your needs.

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