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Jobber vs RazorSync vs Housecall Pro

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Compare Jobber vs RazorSync vs Housecall Pro

Housecall Pro

RazorSync

Jobber

Basic Account Setup

5-steps

3-steps

2-steps

Mobile App

iOS & Android

iOS

iOS & Android

Offer Free Trial?

14-day free trial

14-day free trial

14-day free trial

Pricing

Starts at $49/month based on the number of users & features

$40/month-$630/mnth based on users and features

$69/month-$259/month ($19/month for the Lite Plan) annually or +13% for month to month

Integrates with Quickbooks Online?

Yes

Yes

Yes

Integrates with Reviews Sites (Google & Yelp)?

Yes

No

No

Online Booking

Yes

No

No

Marketing Automation

Yes

No

No

Reviews (rounded weighted average)

4.6 with 6,186 reviews

4.5 with 920 reviews

4.3 with 2,017 reviews

Housecall Pro

RazorSync

Jobber

Basic Account Setup

5-steps

3-steps

2-steps

Mobile App

iOS & Android

iOS

iOS & Android

Offer Free Trial?

14-day free trial

14-day free trial

14-day free trial

Pricing

Starts at $49/month based on the number of users & features

$40/month-$630/mnth based on users and features

$69/month-$259/month ($19/month for the Lite Plan) annually or +13% for month to month

Integrates with Quickbooks Online?

Yes

Yes

Yes

Integrates with Reviews Sites (Google & Yelp)?

Yes

No

No

Online Booking

Yes

No

No

Marketing Automation

Yes

No

No

Reviews (rounded weighted average)

4.6 with 6,186 reviews

4.5 with 920 reviews

4.3 with 2,017 reviews

An in-depth look at how Housecall Pro compares to two other field service management software, RazorSync and Jobber, for managing and growing your service business.


What is better RazorSync, Jobber, or Housecall Pro? The best field service software is one that works great while on a job site, saves you time so you can take on more business, and streamlines communication and follow-up with your customers.

To help you with your search, we take a detailed, side-by-side look into three competing platforms to help you decide which one best fits the needs of your business. In each section, we compare the setup process, mobile app, features,

, and reviews.

The chart below gives you a quick overview to compare Jobber, RazorSync, and Housecall Pro. Below the chart you’ll find detailed descriptions along with screenshots of each platform.

Mobile App

Housecall Pro

Housecall Pro’s mobile app allows you to schedule, dispatch, invoice, take payments, access customer history, take photos, send messages and more. It’s organized with five tabs: dashboard, schedule, messages, customers, and more.

Mobile app dashboard on Housecall Pro

RazorSync

RazorSync’s mobile app is a simpler version of the web portal. It allows you to schedule service requests, tasks, access customer database, see the map, send messages and more. It’s organized by five tabs with your customers, schedule, map, messaging, and more.

Scheduler on RazorSync

Jobber

Jobber’s mobile app is a limited version of what’s available on the web portal. It gives you access to your schedule, clients, and time sheet. The plus button lets you add a task, quote, job, expense, or client.

Plus button on Jobber

Features

Housecall Pro, RazorSync, and Jobber all cover scheduling, estimates/quotes, invoicing, and payments. Big differences include integrations and additional feature sets.

Housecall Pro

RazorSync

Jobber

Number of Organize and Save Time Features

7

11

9

Number of Grow Revenue Features

6

1

2

Number of Customer Experience Features

4

1

2

Number of Financial Features

4

3

4

Housecall Pro

RazorSync

Jobber

Number of Organize and Save Time Features

7

11

9

Number of Grow Revenue Features

6

1

2

Number of Customer Experience Features

4

1

2

Number of Financial Features

4

3

4

Housecall Pro Features

Housecall Pro has a wide range of features to benefit different areas of your service business. The set of features help you save time, get more jobs, get paid faster, and give your customers a better experience.

Housecall Pro’s major features include:

scheduling, dispatching, estimating/invoicing, time tracking with timesheets, employee GPS Tracking, recurring service agreements, text/email notifications, reviews, email/postcard marketing, online booking, customized reporting, payments, card on file, instapay, and Quickbooks Online integration.

Other integrations include:

Broadly, NiceJob, Convert, Google Calendar, Zapier, Fundbox and Yelp. Coming out soon include: employee expense cards, consumer financing, and additional integrations.

Pros:

Housecall Pro is user friendly on the we-portal and mobile app. It’s easy for anyone to understand and learn to use it.

The marketing features such as automated email/postcard marketing, online booking, and reviews can all help you grow your repeat business, get more jobs online, and create more loyal customers. Housecall Pro also integrates with a wide range of other companies that specialize in website builders, generating reviews, business lending, and even Yelp to tap into their marketplace and more.

Cons:

Housecall Pro only operates in the US and Canada and does not have custom forms/templates to create items like checklists or other pdf reports. Other features we currently lack include equipment management, job costing, inventory tracking, and chemical tracking. The only accounting software that integrates is Quickbooks Online.

RazorSync Features

RazorSync’s feature set goes in-depth on helping you manage and organize your business.

RazorSync’s major features include:

service dispatch, custom service templates, route optimization, job scheduling, worker management and GPS, customer management, estimating and invoicing, automated recurring billing, customer portal, Quickbooks Desktop and Online integration, work orders, mobile credit card reader, advanced reporting and a franchise manager.

Pros:

RazorSync syncs with both Quickbooks Online and Desktop. There is a lot of room for  customization for various forms and templates you can use. They also have route optimization and multiple step jobs.

Cons:

Not a very wide set of features, most features keeps you organized and allows you to manage your operations. They don’t have many features to help you grow the business or give your customers a better experience besides the portal.

Jobber Features

Jobber’s feature set is geared towards streamlining and organizing your business.

Jobbers major features include:

scheduling, dispatching, invoicing/quoting, client manager and client hub, routing, QBO and XERO integration, expense tracking, time tracking and timesheets, GPS tracking, customer reminders/follow up, reporting, and chemical tracking.

Pros:

Jobber does customization and tracking well. They have custom forms/fields you can use for quotes, invoices, customer information, property information and various tracking mechanisms for expenses, chemicals, and employee time tracking.

Cons:

Jobber lacks features that directly help you grow revenue. The work requests from client hub does help with repeat business if your customers use it. Better insight into your business through reporting and faster payments can help with cash flow, but both features don’t contribute to finding new customers or getting more jobs online.

Pricing

Housecall Pro, RazorSync and Jobber’s pricing all vary based on features and number of users on the platform.

Housecall Pro Pricing

starts at $49/month with no contract. Each plan varies based on features and additional users.

hcp pricing

RazorSync Pricing

RazorSync has four plans priced at $45/month for the Solo plan, $135/month for the Team plan, and $280/month for the Pro plan, and $725/month for the Enterprise plan if paid monthly. Annual pricing brings the rates down to $40 up to $630 for the Enterprise plan.

Each plan varies based on users and features available and has different setup costs ranging from $250 up to $800

Pricing table on RazorSync

Jobber Pricing

Jobber’s pricing starts at $78/month and goes up to $291/month, if paid month-to-month with no contract. Pricing varies based on users and features. They also have a Lite Plan starting at $22/month.

If you pay annually, you save 13% and pricing starts at $69/month up to $259/month. Or $19/month for the Lite Plan.

Pricing plans on Jobber

Payments (Credit Card Processing)

Housecall Payments

Housecall Pro offers their own

Tap, chip, or swipe and automatically import credit card payments into your Housecall Pro account and Quickbooks.

Jobber Payments

Jobber advertises credit card processing fees that range from 2.5% + $.30 per transaction to 3.1% + $.30 per transaction, depending on whether a customer swipes or pays online.

Reviews

Housecall Pro Reviews

  • Capterra - 4.7 with 2377 Reviews

  • Get App - 4.74 with 2378 Reviews

  • Software Advice - 4.74 with 2377 reviews

  • G2 Crowd - 4.3 with 90 reviews

  • iOS App Store - 4.5 with 2500 reviews

  • Android Google Play Store – 3.7 1160 reviews

RazorSync Reviews

  • Capterra - 4.4 with 440 reviews

  • Get App - 4.36 with 440 reviews

  • Software Advice - 4.36 with 440 Reviews

  • G2 Crowd - 1.2 with 3 reviews

  • iOS App Store - 4.0 with 82 reviews

  • Android Google Play Store - 4.0 with 272 reviews

Jobber Reviews

  • Capterra - 4.6 with 550 reviews

  • Get App - 4.58 with 550 reviews

  • Software Advice - 4.59 with 549 reviews

  • G2 Crowd - 4.2 with 109 reviews

  • iOS App Store - 4.2 with 192 reviews

  • Android Google Play Store - 4.2 with 604 reviews

<a target="_blank" rel="nofollow" href="https://www.capterra.com/field-service-management-software/compare/140363-127994-130989/HouseCall-Pro-vs-Jobber-vs-RazorSync">Compare Housecall Pro, RazorSync, and Jobber on Capterra</a> and see why Housecall Pro has over four times as many reviews and is higher rated!

Summary

Housecall Pro is made up of a well-rounded set of tools to help you not only manage your business, but also grow revenue and give your customers a better experience. If you’re looking for something simple to understand and can improve multiple fronts within your business, then Housecall Pro is the best option.

RazorSync allows for more customization than the other two options, which comes with more work to set up, but if you need tools to help manage both multi-step projects and service work, and care about tracking details, then RazorSync might fit your needs.

Jobber provides various tools to streamline and organize your service business for day-to-day work. If you need various customizations and want additional features to track expenses, chemicals, or inventory then Jobber could be what you’re looking for.

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