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Jobber vs RazorSync vs Housecall Pro

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Compare Jobber vs RazorSync vs Housecall Pro

An in-depth look at how Housecall Pro compares to two other field service management software, RazorSync and Jobber, for managing and growing your service business.


What is better RazorSync, Jobber, or Housecall Pro? The best field service software is one that works great while on a job site, saves you time so you can take on more business, and streamlines communication and follow-up with your customers.

To help you with your search, we take a detailed, side-by-side look into three competing platforms to help you decide which one best fits the needs of your business. In each section, we compare the setup process, mobile app, features, pricing, and reviews.

The chart below gives you a quick overview to compare Jobber, RazorSync, and Housecall Pro. Below the chart you’ll find detailed descriptions along with screenshots of each platform.

Housecall Pro

RazorSync

Jobber

Basic Account Setup

5-steps

3-steps

2-steps

Mobile App

iOS & Android

iOS

iOS & Android

Offer Free Trial?

14-day free trial

14-day free trial

14-day free trial

Pricing

$19/month-$149/month based on the number of users

$40/month-$630/mnth based on users and features

$69/month-$259/month ($19/month for the Lite Plan) annually or +13% for month to month

Integrates with Quickbooks Online?

Yes

Yes

Yes

Integrates with Reviews Sites (Google & Yelp)?

Yes

No

No

Online Booking

Yes

No

No

Marketing Automation

Yes

No

No

Reviews (rounded weighted average)

4.6 with 6,186 reviews

4.5 with 920 reviews

4.3 with 2,017 reviews

Housecall Pro

RazorSync

Jobber

Basic Account Setup

5-steps

3-steps

2-steps

Mobile App

iOS & Android

iOS

iOS & Android

Offer Free Trial?

14-day free trial

14-day free trial

14-day free trial

Pricing

$19/month-$149/month based on the number of users

$40/month-$630/mnth based on users and features

$69/month-$259/month ($19/month for the Lite Plan) annually or +13% for month to month

Integrates with Quickbooks Online?

Yes

Yes

Yes

Integrates with Reviews Sites (Google & Yelp)?

Yes

No

No

Online Booking

Yes

No

No

Marketing Automation

Yes

No

No

Reviews (rounded weighted average)

4.6 with 6,186 reviews

4.5 with 920 reviews

4.3 with 2,017 reviews

Setup

The setup process is a key consideration when choosing different software platforms for your business.

Housecall Pro, RazorSync, and Jobber all take the approach of giving you a basic setup so you can start to use the app for what you intend it for. After the basic setup, it’s your choice to setup customizations, add users, or turn on additional features as you see fit.

All three platforms have a 14-day free trial with no credit card necessary. Every step in the setup is illustrated below with screenshots from each platform.

Housecall Pro Setup

Housecall Pro has five easy steps in the setup process. After that, you can still add other features by going to “My Apps”.

First, select your industry.

Great to meet you image on Housecall Pro

Next, select your business size:

Pick your business size on Housecall Pro

Then, enter your business address:

What is your business address on Housecall Pro

Then, enter your business name and phone number:

Enter your business name and phone number on Housecall Pro

Then, enter your name and create a password.

Enter your name and password on Housecall Pro

Once you’re in the app click the blue “New” button to schedule your first job:

Click the new button to schedule your first job on Housecall Pro

Scheduling the first job on Housecall Pro

To set up other features like custom text messages, email and postcard marketing, or connect Quickbooks Online, go to the “My Apps” tab.

Housecall Pro’s web portal is organized with six tabs at the top of the screen: dashboard, schedule, customers, map, my apps, and my money.

Dashboard screenshot on Housecall Pro

Schedule view on Housecall Pro

Customer database on Housecall Pro

RazorSync Setup

RazorSync has a three step setup process before jumping into the app to start using it.

First you enter your company information.

Setup your company on RazorSync

Then you upload your logo.

Upload you logo on RazorSync

On the last step you set your hours of operation.

Hours of operation on RazorSync

Once you’re done with the three basic setup steps you can click on the schedule tab to schedule your first job. Additional invoice settings or setup like adding employees can be done by finding their respective tabs at the top of the screen.

RazorSync’s web portal is organized with six tabs at the top of the screen: dashboard, customers, schedule, field workers, invoice, and reports. Each tab has sub tabs with action buttons or separate subcategories.

Below are screenshots of the dashboard, schedule, and customer tab.

Dashboard on RazorSync

Scheduler on RazorSync

Customer tab on RazorSync

Jobber Setup

Jobber has a basic two-step process after you sign up.

First enter your name, company name, email, and password to sign up for an account.

Start your free trial on Jobber

Then you enter your phone number, years in business, how you heard about Jobber, company size, role in the company, and industry.

Set up your account Jobber

After you finish the setup, click the action button to schedule a job.

Jobber’s web portal is organized with six tabs and twelve sub-tabs on the left side of the screen:

dashboard, calendar (month, week, grid, map, list view), clients (people and properties), work (overview, requests, quotes, jobs, invoices view), reports, and timesheet.

Below are screenshots of the dashboard, calendar, and the clients tab.

Dashboard on Jobber

Scheduler on Jobber

Clients tab on Jobber

Mobile App

Housecall Pro

Housecall Pro’s mobile app allows you to schedule, dispatch, invoice, take payments, access customer history, take photos, send messages and more. It’s organized with five tabs: dashboard, schedule, messages, customers, and more.

Mobile app dashboard on Housecall ProMobile app schedule view on Housecall Pro

RazorSync

RazorSync’s mobile app is a simpler version of the web portal. It allows you to schedule service requests, tasks, access customer database, see the map, send messages and more. It’s organized by five tabs with your customers, schedule, map, messaging, and more.

Scheduler on RazorSyncCustomer support on RazorSyncSettings on RazorSync

Jobber

Jobber’s mobile app is a limited version of what’s available on the web portal. It gives you access to your schedule, clients, and time sheet. The plus button lets you add a task, quote, job, expense, or client.

Plus button on JobberTime tracking on JobberCalendar on Jobber

Features

Housecall Pro, RazorSync, and Jobber all cover scheduling, estimates/quotes, invoicing, and payments. Big differences include integrations and additional feature sets.

Housecall Pro

RazorSync

Jobber

Number of Organize and Save Time Features

7

11

9

Number of Grow Revenue Features

6

1

2

Number of Customer Experience Features

4

1

2

Number of Financial Features

4

3

4

Housecall Pro

RazorSync

Jobber

Number of Organize and Save Time Features

7

11

9

Number of Grow Revenue Features

6

1

2

Number of Customer Experience Features

4

1

2

Number of Financial Features

4

3

4

Housecall Pro Features

Housecall Pro has a wide range of features to benefit different areas of your service business. The set of features help you save time, get more jobs, get paid faster, and give your customers a better experience.

Housecall Pro’s major features include: scheduling, dispatching, estimating/invoicing, time tracking with timesheets, employee GPS Tracking, recurring service agreements, text/email notifications, reviews, email/postcard marketing, online booking, customized reporting, payments, card on file, instapay, and Quickbooks Online integration.

Other integrations include: Broadly, NiceJob, Convert, Google Calendar, Zapier, Fundbox and Yelp. Coming out soon include: employee expense cards, consumer financing, and additional integrations.

Pros: Housecall Pro is user friendly on the we-portal and mobile app. It’s easy for anyone to understand and learn to use it.

The marketing features such as automated email/postcard marketing, online booking, and reviews can all help you grow your repeat business, get more jobs online, and create more loyal customers. Housecall Pro also integrates with a wide range of other companies that specialize in website builders, generating reviews, business lending, and even Yelp to tap into their marketplace and more.

Cons: Housecall Pro only operates in the US and Canada and does not have custom forms/templates to create items like checklists or other pdf reports. Other features we currently lack include equipment management, job costing, inventory tracking, and chemical tracking. The only accounting software that integrates is Quickbooks Online.

RazorSync Features

RazorSync’s feature set goes in-depth on helping you manage and organize your business.

RazorSync’s major features include: service dispatch, custom service templates, route optimization, job scheduling, worker management and GPS, customer management, estimating and invoicing, automated recurring billing, customer portal, Quickbooks Desktop and Online integration, work orders, mobile credit card reader, advanced reporting and a franchise manager.

Pros: RazorSync syncs with both Quickbooks Online and Desktop. There is a lot of room for  customization for various forms and templates you can use. They also have route optimization and multiple step jobs.

Cons: Not a very wide set of features, most features keeps you organized and allows you to manage your operations. They don’t have many features to help you grow the business or give your customers a better experience besides the portal.

Jobber Features

Jobber’s feature set is geared towards streamlining and organizing your business.

Jobbers major features include: scheduling, dispatching, invoicing/quoting, client manager and client hub, routing, QBO and XERO integration, expense tracking, time tracking and timesheets, GPS tracking, customer reminders/follow up, reporting, and chemical tracking.

Pros: Jobber does customization and tracking well. They have custom forms/fields you can use for quotes, invoices, customer information, property information and various tracking mechanisms for expenses, chemicals, and employee time tracking.

Cons: Jobber lacks features that directly help you grow revenue. The work requests from client hub does help with repeat business if your customers use it. Better insight into your business through reporting and faster payments can help with cash flow, but both features don’t contribute to finding new customers or getting more jobs online.

Pricing

Housecall Pro, RazorSync and Jobber’s pricing all vary based on features and number of users on the platform.

Housecall Pro Pricing

Housecall Pro’s pricing ranges from $19/month up to $149/month if paid month-to-month with no contract. Each plan varies based on features and additional users.

hcp august pricing

RazorSync Pricing

RazorSync has four plans priced at $45/month for the Solo plan, $135/month for the Team plan, and $280/month for the Pro plan, and $725/month for the Enterprise plan if paid monthly. Annual pricing brings the rates down to $40 up to $630 for the Enterprise plan.

Each plan varies based on users and features available and has different setup costs ranging from $250 up to $800

Pricing table on RazorSync

Jobber Pricing

Jobber’s pricing starts at $78/month and goes up to $291/month, if paid month-to-month with no contract. Pricing varies based on users and features. They also have a Lite Plan starting at $22/month.

Pricing packages on Jobber

If you pay annually, you save 13% and pricing starts at $69/month up to $259/month. Or $19/month for the Lite Plan.

Pricing plans on Jobber

Reviews

Housecall Pro Reviews

  • Capterra - 4.5 with 1533 Reviews

  • Get App - 4.72 with 1536 Reviews

  • Software Advice - 4.72 with 1535 reviews

  • G2 Crowd - 4.5 with 74 reviews

  • iOS App Store - 4.4 819 reviews

  • Android Google Play Store - 4.2 689 reviews

RazorSync Reviews

  • Capterra - 4.5 with 197 reviews

  • Get App - 4.53 with 197 reviews

  • Software Advice - 4.53 with 197 Reviews

  • G2 Crowd - 1.2 with 3 reviews

  • iOS App Store - 4.2 with 67 reviews

  • Android Google Play Store - 4.5 with 259 reviews

Jobber Reviews

  • Capterra - 4.5 496 with reviews

  • Get App - 4.59 with 496 reviews

  • Software Advice - 4.59 with 496 reviews

  • G2 Crowd - 4.1 with 79 reviews

  • iOS App Store - 3.5 53 reviews

  • Android Google Play Store - 3.7 397 reviews

Summary

Housecall Pro is made up of a well-rounded set of tools to help you not only manage your business, but also grow revenue and give your customers a better experience. If you’re looking for something simple to understand and can improve multiple fronts within your business, then Housecall Pro is the best option.

RazorSync allows for more customization than the other two options, which comes with more work to set up, but if you need tools to help manage both multi-step projects and service work, and care about tracking details, then RazorSync might fit your needs.

Jobber provides various tools to streamline and organize your service business for day-to-day work. If you need various customizations and want additional features to track expenses, chemicals, or inventory then Jobber could be what you’re looking for.

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