Posted by Jarrod Miller-Dean
Uploaded 24 days ago
It is no secret that finding quality plumbing technicians is challenging. With a major push towards four year university education, entering the trades out of high school is not something that students are seeking as an option or receiving enough education about.
Quality plumbers with experience are also in high demand, so chances are they are already employed. What could compel them to leave their current employment for your company, and would they do the same once on board with you? So not only must you find a quality employee, but once hired, you have to retain them.
Many plumbing contractors are combating the shortage of qualified plumbers by hiring inexperienced individuals and offering training programs. While there are benefits, it is a long term solution and requires a time investment with no guarantee, as some of our Housecall Pro members have found.
Monster, Indeed, LinkedIn, Craigslist — these are great places to find individuals searching for employment, but are they right for the plumbing industry? It seems to be like casting out a large net and hoping to catch the right plumber. It may be hit or miss, especially in the current market where most qualified, experienced, and loyal plumbers are already employed with companies who want to make sure they stay put.
There is already a large pool of potential plumbers attending local community colleges and trade schools, such as the Plumbing Heating Cooling Contractors Academies (PHCC) across the nation. It is also a good option for additional training for in-house apprenticeship programs.
Veteran services also have great potential. There are men and women transitioning out of the military with transferable skills. One of their biggest challenges is finding a good fit in the civilian world — for companies willing to do some work in becoming GI Bill certified, it can be an untapped resource benefiting both parties.
While it may be a challenge, finding quality individuals is not impossible, it simply takes creative solutions and more time in training. However, companies willing to put in the extra time to train inexperienced individuals may find they can build their company on a strong foundation of valuable and loyal plumbers. Plus, training employees from the ground up means not having to retrain bad habits and having employees with a vested interest in staying with your company.
Whether you currently offer free estimates, are contemplating making a change, or do not believe in free estimates for any service, clear communication for the customer is crucial. Learn how to have the tough conversation.
Uploaded 9 days ago
Many of our Housecall Pro members have moved to a flat rate pricing structure for both their customers and for increasing profits.
Uploaded 10 days ago
Receiving a negative reviews, especially if it appears to be fake, is more than frustrating — it can hurt your business. While platforms like Google My Business and Yelp do provide an option to flag or report a negative review, it is not always easy to remove them from your listing.
Uploaded 11 days ago